Buyer beware of offers from Samsung North America Service. We bought a suite of Samsung kitchen appliances and when they were delivered the dishwasher had a ding on the door (admittedly a small ding but since it was new we wanted it to be perfect). The delivery driver...Read more
Bought a samsung microwave from Lowes, a month after it was installed it stopped working. For three weeks been calling Samsung (AT LEAST 11 times) spoke with a different person each time. They could not find any company that was willing to repair samsung appliances or...Read more
Ordered a Samsung part that connects the base to a tv. That was almost a month ago. Have not been able to get them on the phone, and still haven't received the parts. I was assured they had the parts. Lousy customer service. Part was formodelHPS-5053x/XAA. Such a...Read more
- Seemed to know about the replacement ineeded
Samsung Electronics - Samsung refrigerator broke after 3 yrs
After 3 yrs our refrigerator stoped working. Error 44. After 15 days of dealing with the worse warranty and service companies, we are still waiting for it to be fixed because Samsung shipped the wrong part. Is 110F. Terrible product, terrible support.
Samsung Electronics - Dishwasher stop working in 3 months error code CE
Call samsang the person speak little English this problem is going on for 11 mths. And now the repair center says the warranty void.
Samsung Electronics Shipping Service Review
I order some Samsung products and request to have shipped overnight and they charged me but no product and no notification when it will be delivered. . When I called them out on it there said it takes 24 to 72 hrs to ship . When they were out of stock and didn't tell me. Thats why their products suck!!! They care about making money and not about good customer service.
Samsung Electronics Rb195ac Refrigerator Review
Samsung has the worst appliances and tech support these should all be recalled
my phone dropped less than 5inches bounced a little and three out of the 4 corners are shattered. I'm Extremely disappointed. This is supposed to be tge best Gorilla glass in phones as of to date but one little slip and its ***. I've owned almost all of the galaxy line...Read more
I bought a top of the line Samsung washing machine. It was over $800. It worked fine. Once I heard about the recall I checked and it said my machine was not affected. I specifically purchased a top load machine so that I would not get a mold smell. I know very well...Read more
- Large load capacity
- Overall product design and ease of use
I didn't like
- Can not get to a manager
- Customer service
- Problem resolution
refrigerator side freezes up and fan stops - refrigerator thaws out to 70 degrees within half a day - happens every 1-2 weeks. I have only had this thing for 2 years - piece of ***! I will never buy a Samsung appliance again! there was a class action suit 4-5 years ago...Read more
We bought a Samsung washing machine a few years ago. We loved it and it worked great. A couple months ago we got a recall notice in the mail that said the machine had an issue that might cause excessive vibrations which could result in damage or injury. We were given...Read more
I didn't like
- Getting the runaround every time
- Customer service
I have a french door Samsung Refrigerator. The control board has went out twice which caused food loss and now the refrigerator side keeps freezing up and stops cooling. I literally have to open it up behind the drawers once a week and use a hairdryer to defrost it or...Read more
Bought a FULLY automatic Samsung top load washing machine, thinking it would be a good brand. Well what do you know, just few days after the warranty expired IT STARTED LEAKING WATER! I tried to check the back to see why - A CRACKED TUB!!! And guess what - since the...Read more
So we were one of the unlucky consumers who chose to have our Samsung recalled machine repaired instead of a rebate for a new one since we paid close to $900 in 2013 and were uncertain on a newer model being any better. Mind you this washing machine was always throwing...Read more
Ciudad De México, Ciudad De México
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