filters
state:
Show
city:
Show
product:
Show
I bought six Samsung TVs over the past 18 years. The four 42” units have been outstanding. However, the two 65” TVs cost a fortune and lasted three years and four years each. This was a poor investment. In 2012, I purchased a second Samsung refrigerator. Both units had...
Read more
3.3
#1117467
Reply to reviews
Bought a TV in Feb. 2017, in mid June the volume started going off for two to three minutes at a time randomly by late june I called Samsung customer service 6 22 2017, after several hour long episodes of them trying too fix the tv and me changing cables multiple times...
Read more
I liked
  • Tv was fine for four months
I didn't like
  • Customer service
#1109563
Reply to reviews
Do not buy any samsung products. Since after Sears changed management, I switched all of my appliances to Samsung, such as TV, microwave, oven, dishwasher, etc.... All of them burned after 6 years of service. They are very expensive and are not reliable. The funny...
Read more
1.5
I didn't like
  • Products are over priced and are garbage
#1101563
Reply to reviews

Samsung Electronics - Samsung refrigerator broke after 3 yrs

Samsung Electronics
#1068588
After 3 yrs our refrigerator stoped working. Error 44. After 15 days of dealing with the worse warranty and service companies, we are still waiting for it to be fixed because Samsung shipped the wrong part. Is 110F. Terrible product, terrible support.
Comment
Show

Samsung Electronics - Dishwasher stop working in 3 months error code CE

Samsung Electronics
#1048171
Call samsang the person speak little English this problem is going on for 11 mths. And now the repair center says the warranty void.
Comment
Show

Samsung Electronics Shipping Service Review

Samsung Electronics
#1008409
I order some Samsung products and request to have shipped overnight and they charged me but no product and no notification when it will be delivered. . When I called them out on it there said it takes 24 to 72 hrs to ship . When they were out of stock and didn't tell me. Thats why their products suck!!! They care about making money and not about good customer service.
Comment
Show
Samsung Electronics - Simple Review #1482603803
1/1

Samsung Electronics Rb195ac Refrigerator Review

Samsung Electronics
#979214
1.4
Details
Samsung has the worst appliances and tech support these should all be recalled
Comment
Show
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
I took I took my phone in on the 19/08/2017 S6 for a LCD repair got a quotation for R3100, rejected the quote because it is to expensive paid the R200 for rejection on the 30/08/2017. Thursday on the 31/08/2017 I called the service centre and spoke to clara who advised...
Read more
1.0
#1100544
Reply to reviews
Back in April (2017) I purchased a Samsung Galaxy Gear 360 camera. After several tests I discovered that the camera cannot record video at the highest resolution for longer than about 20 minutes before it shuts itself off due to overheating. In addition, the required...
Read more
2.2
I didn't like
  • Poor design of the product
  • Refusal to stand behind their product
  • Lies about test conducted on returned camera
#1099854
Reply to reviews
Purchased a Samsung TV model #UN50J5201AFXZA - it failed to turn on after 4 months of use. We called to report the issues, they walked us through the diagnostics testing and then referred us to a local dealer that is certified for repairs. Service center only provides...
Read more
2.0
#1093388
Reply to reviews
I purchased a Samsung Smart TV in April 2017. When connected to our home wifi, the TV powers on whenever I turn my laptop on. I have had the TV in for servicing 3 different occasions to 2 service depots for a total of 7 weeks and the problem was not fixed. For the past...
Read more
1.0
#1091960
Reply to reviews
Buyer beware of offers from Samsung North America Service. We bought a suite of Samsung kitchen appliances and when they were delivered the dishwasher had a ding on the door (admittedly a small ding but since it was new we wanted it to be perfect). The delivery driver...
Read more
#1088139
Reply to reviews
Bought a samsung microwave from Lowes, a month after it was installed it stopped working. For three weeks been calling Samsung (AT LEAST 11 times) spoke with a different person each time. They could not find any company that was willing to repair samsung appliances or...
Read more
1.3
I didn't like
  • Any customer service
#1087667
Reply to reviews

Contact Samsung Electronics

Mailing Address:
SAMSUNG Electronics America
400 Valley Rd, Suite 201
Mount Arlington, NJ 7856
Phone:
(800) 726-7864
More
Ordered a Samsung part that connects the base to a tv. That was almost a month ago. Have not been able to get them on the phone, and still haven't received the parts. I was assured they had the parts. Lousy customer service. Part was formodelHPS-5053x/XAA. Such a...
Read more
1.4
I liked
  • Seemed to know about the replacement ineeded
#1086494
Reply to reviews