I bought six Samsung TVs over the past 18 years. The four 42” units have been outstanding. However, the two 65” TVs cost a fortune and lasted three years and four years each. This was a poor investment. In 2012, I purchased a second Samsung refrigerator. Both units had...Read more
Bought a TV in Feb. 2017, in mid June the volume started going off for two to three minutes at a time randomly by late june I called Samsung customer service 6 22 2017, after several hour long episodes of them trying too fix the tv and me changing cables multiple times...Read more
- Tv was fine for four months
I didn't like
- Customer service
Do not buy any samsung products. Since after Sears changed management, I switched all of my appliances to Samsung, such as TV, microwave, oven, dishwasher, etc.... All of them burned after 6 years of service. They are very expensive and are not reliable. The funny...Read more
I didn't like
- Products are over priced and are garbage
Samsung Electronics - Samsung refrigerator broke after 3 yrs
After 3 yrs our refrigerator stoped working. Error 44. After 15 days of dealing with the worse warranty and service companies, we are still waiting for it to be fixed because Samsung shipped the wrong part. Is 110F. Terrible product, terrible support.
Samsung Electronics - Dishwasher stop working in 3 months error code CE
Call samsang the person speak little English this problem is going on for 11 mths. And now the repair center says the warranty void.
Samsung Electronics Shipping Service Review
I order some Samsung products and request to have shipped overnight and they charged me but no product and no notification when it will be delivered. . When I called them out on it there said it takes 24 to 72 hrs to ship . When they were out of stock and didn't tell me. Thats why their products suck!!! They care about making money and not about good customer service.
Samsung Electronics Rb195ac Refrigerator Review
Samsung has the worst appliances and tech support these should all be recalled
I took I took my phone in on the 19/08/2017 S6 for a LCD repair got a quotation for R3100, rejected the quote because it is to expensive paid the R200 for rejection on the 30/08/2017. Thursday on the 31/08/2017 I called the service centre and spoke to clara who advised...Read more
Back in April (2017) I purchased a Samsung Galaxy Gear 360 camera. After several tests I discovered that the camera cannot record video at the highest resolution for longer than about 20 minutes before it shuts itself off due to overheating. In addition, the required...Read more
I didn't like
- Poor design of the product
- Refusal to stand behind their product
- Lies about test conducted on returned camera
Purchased a Samsung TV model #UN50J5201AFXZA - it failed to turn on after 4 months of use. We called to report the issues, they walked us through the diagnostics testing and then referred us to a local dealer that is certified for repairs. Service center only provides...Read more
I purchased a Samsung Smart TV in April 2017. When connected to our home wifi, the TV powers on whenever I turn my laptop on. I have had the TV in for servicing 3 different occasions to 2 service depots for a total of 7 weeks and the problem was not fixed. For the past...Read more
Buyer beware of offers from Samsung North America Service. We bought a suite of Samsung kitchen appliances and when they were delivered the dishwasher had a ding on the door (admittedly a small ding but since it was new we wanted it to be perfect). The delivery driver...Read more
Bought a samsung microwave from Lowes, a month after it was installed it stopped working. For three weeks been calling Samsung (AT LEAST 11 times) spoke with a different person each time. They could not find any company that was willing to repair samsung appliances or...Read more
Ordered a Samsung part that connects the base to a tv. That was almost a month ago. Have not been able to get them on the phone, and still haven't received the parts. I was assured they had the parts. Lousy customer service. Part was formodelHPS-5053x/XAA. Such a...Read more
- Seemed to know about the replacement ineeded
Do you have something to say about Samsung Electronics? What happened? What can we help you with?