Submit ›
or
1.9 Based on 83 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Tv when it worked 3
    • Features 2
    • Quality of tv 2
  • Customers don't like
    • Customer service 15
    • Lack of warranty coverage 6
    • Poor quality 6
Advanced
search
loading...
More Less

I bought a Samsung Multi function Printer (C460FW) less than 2 years ago at Fry's Electronics. After spending nearly 100 hours with customer support and having them install a new mother board, it still doesn't function properly. I have to unplug and plug it in to do any copying and it simply will not copy my documents to my PC. I have tried both the WiFi connection and the hard wire to do these simple functions and it still will not work. I... Read more

Was this review helpful? 0 0

Thank you for your reply, but I would like for you to investigate my complaint first. The reference number your support gave me when I first contacted you is 2110790496. This will give you all the information I think you will need. On the online chat I had with you is the PC World customer support number they gave me. I suggest you contact PC World, my post code is SK4 1NN and phone number is 07879657442, email paul.lowe@sky.com. I would like... Read more

Was this review helpful? 0 0

2 Grand for washer in 2013. 2yr warranty plus 1 more year extended, covered until 7of 2016. Major breakdown 9 of 2016 not two months OOW called Samsung "too bad" 2 months out of WARRANTY (OOW) . Repairs start see evidence of previous repair. hand Writing inside washer, broken cable stays, deep interior scratch. HI 1-800 Samsung 2 bad two months OOW. Te error 4 repairmen "don't do samsung" 3 others won't help after $200 main board replaced &... Read more

Was this review helpful? 0 0

Dear Sir, 1.My Note 5 experienced many issues including touch sensitivity issues on the screen. 2.Complaint was logged in customer care on 17 Aug 16 and again on 28 Aug 16 however phone picked up only on 08 Sept. my phone was held by service center for want of spare parts. whereas the Samsung has confirmed availability of the part the service center has expressed its inability to provide the part immediately. My Phone was not available for my... Read more

Was this review helpful? 0 0

I purchased this very expensive refrigerator from Lowe's in 2012 and have had nothing but trouble every since. Frozen foods found thawed and refreezing without warning. Have lost lot of money throwing food out. Mold grows in refrig. Also leaks water. Rust frequently cleaned out of refrig. Handle from one bottom door just dropped off. Freq. expensive water filter changes. Last straw was this Labor day. Returned home after 2 hrs. and found kitchen... Read more

Was this review helpful? 0 0

Bought phone in April, 2016. Phone is still under warranty. Contacted Samsung and they want to charge 130. 00 to repair the phone. I would like to have it fixed becauseI have pictures, videos and files stored on the phone. Thank you.

Add comment

Our Samsung washer & dryer we purchased almost 4 years ago has been nothing but junk! We were told by the service repairman that people who purchase either the Samsung washer or dryer are pleased the first few months, but then say that they wished they'd never purchased them. It would take forever to describe the problems that we've experienced with both Samsungs. Sometimes it takes me all day just to wash one load of clothes because codes... Read more

Was this review helpful? 0 0

I called three times Samsung and all three times I am told I need to go back to the store where the product was purchased.. I keep telling them it was a gift.. so I have no clue where and the product is under Samsung warranty, their call center simply does not understand customer concerns .. extremely poor English, I spoke to the escalation manager who mentioned she would be sending an email to their manager to call me back to address my... Read more

Was this review helpful? 0 0

My husband bought me a 60" Samsung TV (UN60H6203AFXZA) for Christmas of 2014. As soon as I got it, I had it mounted above the mantle in living room. The TV had never been moved until after it quit. A little after a year (April 2015), the TV just never powered on again. I called Samsung and they said that, even though the one year warranty was up, they would cover the labor to send someone out and that they would cover the parts if it was found... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Samsung Electronics.
Filing a new complaint about
×