My 6 Mo old TV broke monday night. I called the morning and was told that it was made long ago and was out of warranty. I said I had the receipt and was surprised they allowed a store to sell me an old TV and that the warranty on their faulty TV is good for 1 year from...Read more
Three months into owning my flagship samsung phone i noticed a black spot on the left margin of the screen. I called samsung customer "lack of support" and they informed me that the customer lack of service policy is to send my new phone into their service center for...Read more
Samsung 2300$ refrig 5 years 2 months old. Stops cooling. Calll a so called authorized repair service. It had no Freon. They filled it and it all leaked out said it was compressor. Called Samsung they said they would send out NISI out of Dallas. I live in Sugar Land....Read more
Samsung Electronics - Samsung refrigerator broke after 3 yrs
After 3 yrs our refrigerator stoped working. Error 44. After 15 days of dealing with the worse warranty and service companies, we are still waiting for it to be fixed because Samsung shipped the wrong part. Is 110F. Terrible product, terrible support.
Samsung Electronics - Dishwasher stop working in 3 months error code CE
Call samsang the person speak little English this problem is going on for 11 mths. And now the repair center says the warranty void.
Samsung Electronics Shipping Service Review
I order some Samsung products and request to have shipped overnight and they charged me but no product and no notification when it will be delivered. . When I called them out on it there said it takes 24 to 72 hrs to ship . When they were out of stock and didn't tell me. Thats why their products suck!!! They care about making money and not about good customer service.
Samsung Electronics Rb195ac Refrigerator Review
Samsung has the worst appliances and tech support these should all be recalled
Whilst living in the uk I Purchased a Samsung Exo bubble top of the range washing machine with a 5 year warranty I subsequently moved to Bulgaria where the machine developed a fault,two weeks after I reported this an engineer call told us the motor was faulty took it...Read more
- Machine performance
I didn't like
- Bad customer service dangerous unsafe products
I bought six Samsung TVs over the past 18 years. The four 42” units have been outstanding. However, the two 65” TVs cost a fortune and lasted three years and four years each. This was a poor investment. In 2012, I purchased a second Samsung refrigerator. Both units had...Read more
Bought a TV in Feb. 2017, in mid June the volume started going off for two to three minutes at a time randomly by late june I called Samsung customer service 6 22 2017, after several hour long episodes of them trying too fix the tv and me changing cables multiple times...Read more
- Tv was fine for four months
I didn't like
- Customer service
Do not buy any samsung products. Since after Sears changed management, I switched all of my appliances to Samsung, such as TV, microwave, oven, dishwasher, etc.... All of them burned after 6 years of service. They are very expensive and are not reliable. The funny...Read more
I didn't like
- Products are over priced and are garbage
I took I took my phone in on the 19/08/2017 S6 for a LCD repair got a quotation for R3100, rejected the quote because it is to expensive paid the R200 for rejection on the 30/08/2017. Thursday on the 31/08/2017 I called the service centre and spoke to clara who advised...Read more
Back in April (2017) I purchased a Samsung Galaxy Gear 360 camera. After several tests I discovered that the camera cannot record video at the highest resolution for longer than about 20 minutes before it shuts itself off due to overheating. In addition, the required...Read more
I didn't like
- Refusal to stand behind their product
- Lies about test conducted on returned camera
- Poor design of the product
Purchased a Samsung TV model #UN50J5201AFXZA - it failed to turn on after 4 months of use. We called to report the issues, they walked us through the diagnostics testing and then referred us to a local dealer that is certified for repairs. Service center only provides...Read more
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