Samsung Electronics
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Stone Mountain, GeorgiaLocked out of samsung account
- Good service
- Poor customer service
Preferred solution: My number updated on my account so I can log Into it..
Not going to buy anything from Samsung anymore
Preferred solution: Full refund
Trying to get recall check for Months
- All
Preferred solution: Full refund
User's recommendation: Run away from Samsung!!!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Queens, New YorkI’m trying to get tech support for my SAMSUNG TV and I cannot find a number that doesn’t bring me to the medical supplies unit
Waiting on repaired phone
I have been over a month trying to get my Galaxy 3 Zfold repaired
The phone is about 7 months old
The phone had a cracked screen protector on large screen
I have insurance on phone but repair came back for damaged back screen and said it would cost 107.17
I disagreed but paid the amount
There was nothing wrong with back screen when I sent it in
I have talked to Samsung many times with been on hold for over 5 hours in all
I've been told a supervisor would call me
It never happened
I am totally upset
I pay bills, do business on my phone
The loaner phone had minimal memory
Also, when this started
A Samsung rep told be I qualified for a large discount on Samsung TV
From her in Phillipines I purchase 2 TV for 399.00 each with exspectation of 80% rebate
Found out she either lied or was mistaken
I sent them both back
Bottom line
I need my phone back
I have all Samsung appliances 4 big screen TV s
A loyal customer
I am very disappointed with Samsung support
Your help will be greatly appreciated
Preferred solution: Deliver product or service ordered
Phone screen
- Screen protector is going out
- Screen protector foing out
Preferred solution: A replacement phone
User's recommendation: Not at all
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Suwanee, GeorgiaBroken washer - almost new
- Refusal to stand behind their product
- I can see many reviews with same issue
Preferred solution: Let the company propose a solution
User's recommendation: Do not buy, if they expect a reliable Washer and Dryer to last long.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fort Worth, TexasScreen damaged
Preferred solution: Deliver product or service ordered
Support
Nightmare damage to my home and no refrigerator for weeks.Was told it was escalated but locked in Brenda’s department no available means to contact Brenda
- Poor quality and customer service
Preferred solution: Full refund
User's recommendation: Never buy a Samsung refrigerator
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Georgetown, KentuckyUpper Mgmt. Call from a forty plus year faithful customer.
- Nice fv
- Nice ffidge
- Cice
User's recommendation: Don’t
Problem with account
User's recommendation: Don’t call
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGood luck speaking to someone
- For the most part they work ok
- Nice looking products
- Customer service and customer service followup
- Will not let you talk to a human bein at corporates office
Preferred solution: Full refund
User's recommendation: Find yourself a different vendor for your appliances.
My samsung phone was stolen
My stove is not working right
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Independence, MissouriSamsung wants phone sent in for repair instead of replacing it
Preferred solution: Let the company propose a solution
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