Samsung Electronics - A mandatory update made my tablet useless
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New ReviewerDo not buy SAMSUNG devices EVER! Buy an iPad instead.
I bought a tablet Tab A and in the end of last year, there was a mandatory update from which I couldn't get rid of. After this update, my tablet stopped working properly and I complaint with Samsung, explaining everything to them. They said that my tablet did not support that update and that they are SORRY for that and they won't do anything to solve the problem they caused me.
How come the company releases a mandatory update that is not compatible with my device? This makes me believe that they did it on purpose TO ALL USERS in order to force us to buy a new tablet, as this one doesn't work anymore. It is unacceptable.
Conclusion: I lost my device, I lost my money, I lost my patience. They lost me as a client and I hope you don't buy from them too. Now I am buying an iPad. Never more I will use any device from them.
More information:
Serial number SM-T350
P/N: R52G40Z1S2F
Bought in Best Buy New Jersey
Reason of review: Bad quality.
Monetary Loss: $300.
Preferred solution: Full refund.
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