6 month old washer displays error code AC6. Software error that samsung DOES NOT have a fix for.

Instead of taking care of their customer and sending me a new unit which would resolve my issue in a matter of days, my only option from Samsung is to WAIT! My repair has been continuously pushed back as they don't have a way to fix this. Customer service has been horrible - hours spent waiting to talk to a supervisor.

My entire home is BRAND NEW high end Samung appliances. My phone is Samsung.

After paying the prices that I have paid I would expect better service - to go without a washer and with no fix date in site is unacceptable. I was told that I would have to be without a washer for over 30 days before they would even CONSIDER sending me a replacement.

I will be spending my money elsewhere and only hope others do as well.

Location: Melbourne, Florida

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Samsung Electronics Reviews

  1. 276 reviews
  2. 144 reviews
  3. 55 reviews
  4. 35 reviews
  5. 22 reviews
Samsung Electronics reviews