Manufacturer: Samsung Electronics Category: Cell Phones Clear all filters (104 of 720 reviews match)
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I have had issues with Samsung phones twice on less than 6 months!!! To get a replacement is rare without shelling out another couple hundred dollars. The service is poor and does not work in areas locally and when traveling. The Samsung phones are having problems but...
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1.0
#1089031 by nixie1227_51
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There customer service is always foreign and never listen to you, I have sunk hundreds into two galaxy s5 phones, even with all features off it eats through data in days, things won't update and now it seems I'm not getting text messages. I'm sick of dealing with these...
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MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless. Im sorry for the inconvenience that you have experienced. Let us further check your account. We can surely provide the best resolutio...

Total phones are a scam, we paid for two at S5 Samsung phones $199.00 each. On the box it was said there is a Manufactures Samsung warranty on the box. So we did not get the in store contract for warranty. We have had Samsung AT&T before and the phones lasted 5 years...
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1.2
I didn't like
  • Do not buy your cell phone from wallmart
#1084210 by davidmhuttunen
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Offerup - Horrible

by anonymous #1089851
1.9
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Young guy scamming people ,selling fake Samsung galaxy S8 ,stole $420 from me SUNRISE,Fl Area
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Offerup - Was sold a fake galaxy 8 phone

by Patty20172017 #1081109
Guy on offer up sold my husband a fake galaxy 8 phone. Then would not amswet any of our calls or text 400.00 dollars scammed.
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Ebay - Not very happy

by anonymous #1077896
I just bought a phone from you guys off eBay and it said that I could use it for Verizon and it's not letting switch over.
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Cell2get - Wrong phone, wrong color, not new, generic box, this guy is a major fraud. And uses burner numbers to harass call.

by anonymous #1069019
1.0
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Advertised vs Delivered
Billing Practices
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See above. Nothing more to add credit card dispute..
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my phone dropped less than 5inches bounced a little and three out of the 4 corners are shattered. I'm Extremely disappointed. This is supposed to be tge best Gorilla glass in phones as of to date but one little slip and its ***. I've owned almost all of the galaxy line...
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1.0
#1084055 by Sillygurlli_85
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They do NOT really evaluate and test the phones that they sell. Ordered an "unlocked" phone, only to find that it was NOT unlocked. I sent the phone back the next day and it took over ten days for them to send the refund to Affirm, the financier. Well, Gazelle did NOT...
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2.1
I liked
  • Finance option
I didn't like
  • Limited customer service
  • Lack of quality control and quality assurance
#1076094 by anonymous
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I returned the phone and was refunded IN CASH. I had to keep the case and tempered glass ( which is useless unless I buy another exact phone ) and they would not refund the activation fee. I used zero minutes and texted (3). They told me I should have complained right...
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1.0
#1074106 by anonymous
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When the technician guy saw my phone...take note...saw...didn't even check or open the unit...he told me that it was a motherboard problem (madami n daw kasing nagpagawa ng same problem din). They told me that the labor is free of charge since it is still under...
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#1069878 by anonymous
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The Samsung Phone I bought from them is garbage. It shuts itself off. They daid it was the battery and my 30 day return was up. I changed the battery but it still shuts off. So, NOT THE BATTERY! IT IS THE DEFECTIVE PHONE!! Never got my bill credit as promised for the...
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Kat2016
Kat2016

The above review is actually supposed to have gone as unresolved issue.

2.8
#1067048 by Kat2016
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I brought a used phone off a seller named papa shampoo or something similar. Everything seemed fine until i went to use the phone and discoved that the phone crashed, dropped in service and rebooted freqently. I switched back to my old phone because i didnt want to...
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#1061818 by anonymous
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Dont Do Business with this company its a scam , they sell you defective phones , and throttle your data speed and you get dropped calls broken connections, error code messages , refuse to refund consumers money and refuse to exchange defective metro pcs phone with no...
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1.0
#1061671 by anonymous
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