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Three months into owning my flagship samsung phone i noticed a black spot on the left margin of the screen. I called samsung customer "lack of support" and they informed me that the customer lack of service policy is to send my new phone into their service center for...
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2.0
#1127508
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Samsung 2300$ refrig 5 years 2 months old. Stops cooling. Calll a so called authorized repair service. It had no Freon. They filled it and it all leaked out said it was compressor. Called Samsung they said they would send out NISI out of Dallas. I live in Sugar Land....
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2.1
#1127116
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Whilst living in the uk I Purchased a Samsung Exo bubble top of the range washing machine with a 5 year warranty I subsequently moved to Bulgaria where the machine developed a fault,two weeks after I reported this an engineer call told us the motor was faulty took it...
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I liked
  • Machine performance
I didn't like
  • Bad customer service dangerous unsafe products
#1119575
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Samsung Electronics Shipping Service Review

Samsung Electronics
#1008409
I order some Samsung products and request to have shipped overnight and they charged me but no product and no notification when it will be delivered. . When I called them out on it there said it takes 24 to 72 hrs to ship . When they were out of stock and didn't tell me. Thats why their products suck!!! They care about making money and not about good customer service.
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Samsung Electronics - Simple Review #1482603803
1/1

Samsung Electronics Rb195Ac Refrigerator Review

Samsung Electronics
#979214
1.4
Details
Samsung has the worst appliances and tech support these should all be recalled
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Customer service
Diversity of Products or Services
Ease of Use
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Samsung Electronics Tv Review

Samsung Electronics
#935665
2.0
Details
23 month old tv with model warranty issues. Samsung repaired same model after warranty. Refused to fix mine. 4 phones, 3 tvs. Now understand why North Korea has nuclear program. Lee family burn in ***. Boycott samsung. At least it is not a note 7. Chuckrent@gmail.
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Samsung Electronics Rs267Tdrs Refrigerator Review

Samsung Electronics
#931591
1.7
Details
Samsung side by side freezing coils, spoiled food and two costly repairs. Junk! Purchased 2011 and problems within 9 months of purchase and nothing but hassle with Samsung model#rs267tdrs
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I bought six Samsung TVs over the past 18 years. The four 42” units have been outstanding. However, the two 65” TVs cost a fortune and lasted three years and four years each. This was a poor investment. In 2012, I purchased a second Samsung refrigerator. Both units had...
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Anonymous
Pasquale DeMuria

I bought a 60’’ Samsung TV about 3-1/2 years ago and have a blue line going down the center of screen,I called customer service and was told they can not do anything,as it jus...

3.3
#1117467
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Bought a TV in Feb. 2017, in mid June the volume started going off for two to three minutes at a time randomly by late june I called Samsung customer service 6 22 2017, after several hour long episodes of them trying too fix the tv and me changing cables multiple times...
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I liked
  • Tv was fine for four months
I didn't like
  • Customer service
#1109563
Reply to reviews
Do not buy any samsung products. Since after Sears changed management, I switched all of my appliances to Samsung, such as TV, microwave, oven, dishwasher, etc.... All of them burned after 6 years of service. They are very expensive and are not reliable. The funny...
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1.5
I didn't like
  • Products are over priced and are garbage
#1101563
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I took I took my phone in on the 19/08/2017 S6 for a LCD repair got a quotation for R3100, rejected the quote because it is to expensive paid the R200 for rejection on the 30/08/2017. Thursday on the 31/08/2017 I called the service centre and spoke to clara who advised...
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1.0
#1100544
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Back in April (2017) I purchased a Samsung Galaxy Gear 360 camera. After several tests I discovered that the camera cannot record video at the highest resolution for longer than about 20 minutes before it shuts itself off due to overheating. In addition, the required...
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2.2
I didn't like
  • Lies about test conducted on returned camera
  • Poor design of the product
  • Refusal to stand behind their product
#1099854
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Purchased a Samsung TV model #UN50J5201AFXZA - it failed to turn on after 4 months of use. We called to report the issues, they walked us through the diagnostics testing and then referred us to a local dealer that is certified for repairs. Service center only provides...
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2.0
#1093388
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I purchased a Samsung Smart TV in April 2017. When connected to our home wifi, the TV powers on whenever I turn my laptop on. I have had the TV in for servicing 3 different occasions to 2 service depots for a total of 7 weeks and the problem was not fixed. For the past...
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1.0
#1091960
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