Samsung Electronics
Reviews and Complaints

New Washers not good they gave so many promises first to fix the washer, then it didnt happen. I called again they said theyre going to replace it and it didnt happen again. Then they promise to give a refund but then nothings happened.

User's recommendation: Don’t buy Samsung Washer.

No response about my S21plus lost phone. No customer service ever picks or electronic sent a text, My next. Will not be Samsung because this the I needed their help without any response,

User's recommendation: Don't know, may be if I get the assistant needed.

I purchased a Samsung Tablet S8 and, per the trade in offer, I sent in a tab A for a $200 refund/credit against the purchase price. I received the new tablet and sent the tab A shortly after. Samsung notified me it has received my trade in tablet and told me to expect a credit in 8 business days. It is now way past that time and requests for information about the current status have gone unanswered. I keep getting told it is the "back office" that has to take care of this. I have heard nothing and it is almost 3 weeks.

I called and talked to Samsung about a manufacturer warranty on one of their Samsung devices the cell phone and they don't want to do nothing but they want me to send in my phone and me sit here without a phone until they decide that they're going to ship me out another phone I talked to him on the agents asked to speak to a supervisor she never would transfer me to supervisor and Samsung is very poor company and I used to think Samsung is really good company