Contact Samsung Electronics Customer Service
Samsung Electronics Phone Numbers and Emails
Toll-Free Number:
-
(800) 726-7864
Customer Service:
-
(888) 699-6067Split System Air Conditioners
Accessibility:
-
(972) 761-7123
Samsung Electronics Emails:
Samsung Electronics Contact Information
Samsung Electronics Website:
Samsung Electronics Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Sunday: 8:00am - 12:00am (EST)
Other Locations:
645 Clyde Ave,
Mountain View, CA 94043, US
6625 Excellence Way,
Plano, TX 75023, US
Summary of Samsung Electronics Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Samsung Electronics Customer Service?
Product/ Service Question:
- “Trying to connect to a new internet service”
- “Water not working on fridge”
- “Sound Bar doesnt work”
Account Question:
- “Problem with account”
- “My phone and accounts hacked remotely”
- “Change my Samsung account phone number”
Request for Information Question:
- “Tv question”
- “About my icemaker in my refrigerator is full of ice on the inside and icemaker will not work”
- “About my order”
Return/ Replace Question:
- “Return”
- “Replacement dryer delivered damaged- refused delivery”
- “To change a phone number associated with my account”
Payments and Charges Question:
- “Fraudelent charges by samsung electronics on my bank account”
- “Charger”
- “Battery will not charge”
Shipping and Delivery Question:
- “Wrong parts”
- “Schedule delivery”
- “Why i haven't got my refund back”
Activation/ Cancellation Question:
- “Activate warranty”
- “Cancel order”
- “My order got cancelled”
Staff Question:
- “I have the new T-Mobile home internet service and my Samsung television won't hook up to the internet”
- “Disatifaction with customer service”
- “Frame tv service”
Refund Question:
- “Refund”
- “Change my informations during processing refund”
- “Refunds”
Cards Question:
- “Sim card”
- “Creditcard wont work”
- “Took money off gift card”
Website/ Application Question:
- “App”
- “App problems”
- “Your website is messed up”
Employment Question:
- “What wrist watches to buy, i need loudspeaker wrist watch for my job.”
- “W2”
Other Question:
- “Wash machine 4c error”
- “My tv going bad”
- “Hi”
About
Pros: Always have loved all samsung products, Quality of tv, Good products, Design, Phone
Cons: Customer service, Poor customer service, Getting the runaround every time, Dont stand behind their products, Customer service indifferent to defective product
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Samsung Electronics Co., Ltd. is a multinational electronics company. It was founded in January 1969. Its headquarters is based in Suwon, South Korea. Samsung Electronics manufactures a broad range of products. They include the following: LCD/LED Panels, Mobile Phones, Semiconductors, Televisions, Digital Cameras, and more. Samsung Electronics is a flagship division of the Samsung Group. The company operates more than 80 assembly and sales facilities worldwide. All Samsung products are available online and in stores. Available payment options are Visa, MasterCard, American Express, Discover, and Diner’s Club. The slogan of the company is as follows: "Samsung, The Next Big Thing is Here".
Samsung Electronics is ranked 439 out of 2025 in Appliances and Electronics category
USA, Worldwide, Other
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