Contact Samsung Electronics Customer Service
Samsung Electronics Phone Numbers and Emails
Toll-Free Number:
-
(800) 726-7864
Customer Service:
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(888) 699-6067Split System Air Conditioners
Accessibility:
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(972) 761-7123
Samsung Electronics Emails:
How to Contact Samsung Electronics?
Most Popular Number:
| Total calls: 9 097 | Issues resolved: 331 | Last call: Jun 21, 2025 |
Samsung Electronics Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Samsung Electronics Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Samsung Electronics is 8007267864. 91% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 84% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 8 minutes.
Be prepared for the call as Samsung Electronics may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Samsung Electronics Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Samsung Electronics is 8007267864. 91% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 84% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 8 minutes.
Be prepared for the call as Samsung Electronics may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call Samsung Electronics mainly because of product/ service, request for information and account.
13% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Samsung Electronics is accessibility@sea.samsung.com. 40% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Samsung Electronics Website:
Samsung Electronics Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Sunday: 8:00am - 12:00am (EST)
Other Locations:
645 Clyde Ave,
Mountain View, CA 94043, US
6625 Excellence Way,
Plano, TX 75023, US
Samsung Electronics Customer Service Reviews
Not have to log in to Roku
888888****888888****888888****888888****888822****222222****222222****233333****555555****555555****555555****5577****
Not happy referdeme to a place that didn't repair them . Was not interested in problem
First one was helpful last one needs a job somewhere else
How Good is Samsung Electronics's Customer Service?
Summary of Samsung Electronics Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Samsung Electronics?
Product/ Service Question:
- “My remote keeps freezing up won’t work only 6 months old”
- “Problem with my phone”
- “Tech support”
Request for Information Question:
- “Need help and I am old”
- “Need help with my refrigerator”
- “I need help with setting up my phone, so can I please”
Account Question:
- “Log in”
- “To unlock my phone”
- “I can't get into my account”
Return/ Replace Question:
- “Return and refund”
- “Return Authorization Number”
- “Return”
Payments and Charges Question:
- “Billing”
- “Watch wont charge”
- “Phone charging port is not working”
Shipping and Delivery Question:
- “Cell phone wasn't delivered and returned to sender”
- “New TV missing parts”
- “Water not coming out”
Staff Question:
- “Customer service”
- “Finishing service call”
- “My phonehas been permanently locked. By customer Samsung service due to many unsuccessful attempts”
Website/ Application Question:
- “App assistance”
- “Instalar mi televisión”
- “Can’t get Netflix app on my Samsung TV”
Activation/ Cancellation Question:
- “Can't cancel the delay on my dishwasher”
- “Cancel my Samsung care”
- “Can't renew Samsung Art”
Refund Question:
- “Refund”
- “Need money back on purchase from 9 days ago”
- “My refund”
Cards Question:
- “Want to report an issue of not being able to use Nigerian sim cards”
- “Samsung smart TV dish card stot problem”
- “Troubleshootin on my Galaxy A20 SIM card tool is stuck in phone”
Employment Question:
- “Get a job!”
- “What wrist watches to buy, i need loudspeaker wrist watch for my job.”
- “W2”
Other Question:
- “Can not receive voice mail messages”
- “Phone”
- “Family hub beverage center unable to open”
Compare Samsung Electronics Customer Service To
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