I am an unsatisfied customer. I purchase two plama TV 60'' and 50".
My 50"stop working I contacted the company for repair because I did not have a copy of my receipt they did not fix the TV. I call a private company who in tern tells me tv cannot be fix. how can a company like samsong to make a plasma tv with a life span of 3 years. I looked in the back of the television it was manufacture in 2010 therefore this TV is not even 3 years old.
Why would a consumer receipt for a newly manufacture television be needed for repair a product your company should stand behind. the sad thing is when I call to report my problem they completed a servey based on the phone conversation not on the product sold.
Iam asking for samsong to replace the television if not I will be twiting my story so people can be aware when they purchase samsong tv. please reply.
Review about: Samsung Electronics Tv.
Monetary Loss: $499.