13 months ago I purchased a, what I thought, top of the line Samsung washer and dryer. $2K.
Sunday it broke (the belt came off) and I called samsung support. They said to call an affiliated repair shop. The guy came out, fixed it, and charged me $140. It was one month out of warranty
I called them again. The service rep said "you are out of warranty" and then dead silence. I said "I expected that a high end washer/dryer would last longer, not less than the cheap ones I have always used." Again, silence.
DON'T BUY SAMSUNG!!!
My rental property has a cheap washer and dryer, still running great after 4 years.
And I was just about to buy a Samsung TV...I think not.
Review about: Samsung Electronics Warranty.