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3.5

I recently sent off my old nothing wrong with Samsung Galaxy fold 1st generation to upgrade to a Samsung Galaxy Fold 4. The rebate they promised me was $925.00 but I got notification with pictures of a cracked screen device that wasn't even the one I sent in with an offer of $325.00.

They pulled the old bait and switch and I am very disappointed and upset.

They notified me they would charge an additional $325.00 to my account unless I want the old device back. I don't that piece of crap they sent me pictures of.

I want the device I sent them. The new unit is amazing but the bait and switch they pulled majes a company I have trusted fir so long leave a bad taste in my mouth.

Location: Jacksonville, Florida

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