Samsung Electronics - Review about Samsung Galaxy S6 from Tiskilwa, Illinois
I recently bought a Galaxy S6 after having to switch my service due to connectivity issues (couldn't make or receive calls due to virtually no signal from the main carriers ).I love the phone itself, it works great!
My complaint is with the charging/syncing cable they give you with the fast charger. The thing is made very cheaply and after only 2 months, the cable is coming apart at the charging base and was even smoking at one point. (part that plugs into the phone)! I had this same problem with the cable with my S4.
I called customer service after going to my service provider, speaking to a representative and buying a better cable. This was an exercise in futility since the representative on the phone said they don't do refunds and wanted me to send the entire charger back at my expense. I explained that I only bought the cable and needed the assembly that plugs into the wall since i don't have another charger.
He got silent at that and went into his spiel about how I needed to send the whole thing in and needed to go to my provider and ask for a loaner charger.No, I already bought the cable!
More Review Details
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
- Reason of review:
- Bad quality
- Product or service
- Samsung Galaxy S6
- Review category
- Appliances and Electronics
You May Also Like
- "purchase a nuwave oven in less than one year the dome like all other complaints i have read has cracked. had i known about the DEFFECT in this product i..."
- "Dome melted and contacted company. Was offered replacement at a price and willing to pay but never received reply. Sent my shipping info but contact person said wasn't received. sent..."
- "Have just spent 7mths renovating our house purchased a Miele clean steel dishwasher, this week my cabinet maker installed all our appliances that had been stored together hot plate, oven,..."
- "after a couple years the heater stopped heating and only put out sort of warm air. customer service sent out new bulbs and when i pulled out the old..."
- "i went to purebred breeders web site picked out a husky $1100 dollars they guaranteed the dogs health and said they knew the breeder for years very trustworthy ,,1 week..."
- "...all the shots of the ones I wanted of her in angel wings were terrible!!! Photographer only took two shots..."
- "Beware! I would not recommend Gateway Select Properties to anyone! The 'owner' Katherine Work is really a piece of Work! Do NOT, i repeat, DO NOT sign their faulty lease..."
- "I ordered something on ali express and made payment through my debit card. Amount got debited from my account. but i cancelled order before verification. although payment has been made..."