Samsung Electronics Reviews and Complaints
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7
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762
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What was your experience with Samsung Electronics?
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Customers don't like
- Customer service
- Way they do business
- Too many defects
Customers like
- Tv when it worked
- Design
- Quality of tv
Rust all around the bleach dispenser! When I contacted Samsung, same song and dance -- not covered, cosmetic. Besides the issue of rust, the machine washes horribly!!! It dispenses barely enough water to get the clothes wet, much less completely cover them -- I have...
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I didn't like
- Poor design and dont stand behind product
This is been going on since May 2018 Samsung originally told me to contact Walmart which I did they no longer keep receipts on file for more than 90 days even had the nerve to speak with a very nice CEO who did some research on this. After finding this out I was asked...
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Purchased a Samsung Refrigerator model number RF263BEAESR/AA approximately 3 years ago. The main issue is that I am getting water under the crisper drawer that I need to mop up once a week to prevent it leaking out of the unit onto the floor. I sent Samsung a email...
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Have a Samsung RF263BEAESR/AA unit that is only 3 years old that has developed a issue with water leaking into the main portion of the refrigerator. Called Samsung and they stated that this is NOT a covered warranty issue and I need to call a service tech. I called the...
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I bought a Samsung refrigerator and it is constantly in need of repair for the same issue (freezing in the back of fridge). The fridge is only 3 years old. It is NOT under warranty but you would think since so many people are having the same issue (check online!) that...
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h.kitchener
Wander on over to Lowe's and buy a new fridge and have them take the Samsung dud away. There are better brands out there. Do some research before you buy.
Product
Purchased a Samsung Washer and Dryer, the dryer started squealing less than a year after purchase. Contacted support and they came out and fixed it and said the warranty would be extended a year because the part was replaced. Less than 9 months later the dryer is...
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Samsung Electronics - Dryer broke after 3 years
We purchased a set of Sam song washer and dryer only after three years the heating element on the dryer need to be replaced. That is a $250 job and not covered under warranty.....do not buy Samsung appliances. Samsung should be ashamed of themselves for putting products like this in the market with no warranty.
Samsung Electronics - Tv failed prematurely
Tv doesn’t work after just a couple of years while they have a company wide problem with the capacitors they use in their TVs. The agent refused to cover the expense to fix it and says it’s not a problem anymore even though this problem is all over the internet with other consumers. He then hung up on me. Will never buy another Samsung product again
Do not buy SAMSUNG devices EVER! Buy an iPad instead. I bought a tablet Tab A and in the end of last year, there was a mandatory update from which I couldn't get rid of. After this update, my tablet stopped working properly and I complaint with Samsung, explaining...
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Similar to Samsung Electronics
Brought a 65 inch Samsung HD TV it when dark 1 year & 2 months after the purchase date. Brought Samsung refrigerator it shut down after 3 years. Samsung refused to accommodate me in any way regarding my situation the Samsung customer service people said "oh well"...
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Samsung televisions are fairly reliable but stay away from Samsung appliances. Best to always buy a basic model of appliance without the bells and whistles so when it breaks, ...