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My second set of Samsung washer/Dryer did not last two years. I did not realize that these items were meant to last less than 2 years. My dryer purchased in January 2016 failed and after multiple calls to Samsung they sent out a technician (really a 3rd party...
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#1195371
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First it was the recall for the "exploding top". Then the rust started. Trying to talk to the folks at Customer Service is a waste of time. They don't even speak English.... The rust has now progressed to the point that it is flading into the clothing. We have to rinse...
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1.7
I didn't like
  • Bad quality
  • Too many defects
  • Dont stand behind loyal consumers
#1190748
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Bought our daughter a small Samsung TV for her room for Christmas. We purchased it at Cosco the TV stopped working in six weeks. Since we bought it in Nov (before Christmas—even though it wasn’t removed from box until Christmas) Costco is saying tough luck it’s been 90...
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1.0
#1190337
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Samsung Electronics - Faulty charging poiny

I have recently purchased a samsung a7and its charging port spoilt twice and i got it repaired. Im having the same problem again. Ive had a very bad experience with this phone. This phone has a faulty charging port.
1.0
Details
Product or Service Quality
Value for money
#1186036
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Samsung Electronics - Samsung returns

Waiting for over 2 months for 212 dollars to be refunded
#1168211
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Bought a Galaxy 8+. Charging Cord just stopped working. Needed phone. Called Samsung and they wanted me to mail my defective cord back to them so they could confirm it was not working. They would then replace the cord at no expense to me. Problem - what was I supposed...
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1.7
I liked
  • Phone
I didn't like
  • Quality
#1168149
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Samsung Electronics - Stop making phones samsung

Your phones are the biggest piles of S***. They turn off with 60% battery remaining, they get too hot, they stop working for no reason, get your s*** together or go out of business already. I would never buy anything your company makes again, *** i would not even take your products for free.
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Website
#1167857
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Not-Dear-At-All Samsung, My first, only and DEFINITELY LAST experience with your company has been an absolute nightmare! I am indescribably disappointed with Samsung. Shame on you! I have ordered a Samsung Galaxy S7 from samsung.com on March 23, 2017. My order number...
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1.0
I liked
  • How easy they handle things when they receive the money
I didn't like
  • How terrible they run their business when it comes to refund
#1166253
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NO HELP FROM INADEQUITE TECH SUPPORT. THEIR TECH SUPPORT DOES NOT MATCH THE OPTIONS THAT ARE ON THE PHONE IN-HAND. ItTOOK 30 PLUS MINUTES TO GET A RESOLUTION ON HOW TO FORWARD A TEXT MESSAGE. on line support did not help either. i needed the model number. i needed the...
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1.0
I didn't like
  • Question after question after question after question
#1164606
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Contact Samsung Electronics

Mailing Address:
SAMSUNG Electronics America
400 Valley Rd, Suite 201
Mount Arlington, NJ 7856
Phone:
(800) 726-7864
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Samsung Electronics Products and Services

All Samsung Electronics Products
It's been a year I took a risk to buy a phone from the Samsung. I am saying soo because I have heard that it hangs a lot but after purchasing Samsung J7 prime I am really very satisfied it has a 3gb ram and it doesn't hangssssssssss at all. It's a great phone and the...
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5.0
I liked
  • Design
  • Design and size
#1164415
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