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I bought a Samsung refrigerator and it is constantly in need of repair for the same issue (freezing in the back of fridge). The fridge is only 3 years old. It is NOT under warranty but you would think since so many people are having the same issue (check online!) that...
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h.kitchener
h.kitchener

Wander on over to Lowe's and buy a new fridge and have them take the Samsung dud away. There are better brands out there. Do some research before you buy.

#1304931
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Purchased a Samsung Washer and Dryer, the dryer started squealing less than a year after purchase. Contacted support and they came out and fixed it and said the warranty would be extended a year because the part was replaced. Less than 9 months later the dryer is...
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1.0
#1303330
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Samsung Electronics - Dryer broke after 3 years

We purchased a set of Sam song washer and dryer only after three years the heating element on the dryer need to be replaced. That is a $250 job and not covered under warranty.....do not buy Samsung appliances. Samsung should be ashamed of themselves for putting products like this in the market with no warranty.
2.2
Details
Customer service
Diversity of Products or Services
Ease of Use
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1302352
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Samsung Electronics - Tv failed prematurely

Tv doesn’t work after just a couple of years while they have a company wide problem with the capacitors they use in their TVs. The agent refused to cover the expense to fix it and says it’s not a problem anymore even though this problem is all over the internet with other consumers. He then hung up on me. Will never buy another Samsung product again
1.0
Details
Product or Service Quality
Staff
#1290963
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Samsung Electronics - A mandatory update made my tablet useless
Samsung Electronics - A mandatory update made my tablet useless
Do not buy SAMSUNG devices EVER! Buy an iPad instead. I bought a tablet Tab A and in the end of last year, there was a mandatory update from which I couldn't get rid of. After this update, my tablet stopped working properly and I complaint with Samsung, explaining...
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1.9
#1276286
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Brought a 65 inch Samsung HD TV it when dark 1 year & 2 months after the purchase date. Brought Samsung refrigerator it shut down after 3 years. Samsung refused to accommodate me in any way regarding my situation the Samsung customer service people said "oh well"...
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#1256163
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Samsung Electronics - Terrible washer and dryer
Samsung Electronics - Terrible washer and dryer
Samsung Electronics - Terrible washer and dryer
Samsung Electronics - Terrible washer and dryer
We bought our Samsung top loader washer and a dryer to match about four years ago. Dryer is loud and rattles. Repair person said the Fox is temporary and will always come back because of the way they made the drum. Washer is disgusting! Soap and bleach dispensers...
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1.0
#1254503
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Samsung have not bothered to reply to me ,but in phone calls just said I must have been scared I have kept the cord and the plug that fitted into the back of the tv screen, plug is totally melted exposing metal prong of the plug. If I had not been in the room or if a...
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#1244320
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I bought Samsung S8 Plus from BellCanada in Toronto to use in Saudi Arabia. While doing OS upgrade battery went dry and upgrade was terminated. since then my mobile is failing to upgrade. We did all hard reset by no luck. We took to Samsung service center in Jeddah,...
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2.9
I liked
  • Easy to use
I didn't like
  • Customer service
#1236520
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Contact Samsung Electronics

Mailing Address:
SAMSUNG Electronics
400 Valley Rd, Suite 201
Mount Arlington, NJ 7856
USA
Phone:
(800) 726-7864
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noticed white spot on the corner of the tv. Went to see what was on the screen. The frame is so hot. You burn yourself when you touch it. The frame and screen are melting. Contacted Samsung. They gave me a ticket no. To speak with a technician. When I spoke with the...
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2.0
#1231592
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