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Brand new G3 Frontier Watch 90 days in and it has stopped performing as needed or advertised. Contacted Samsung, lots of "I am sorry" but very little help. Samsung will not support its warranty on wearable tech. Perspiration is called unacceptable water damage. 25% of...
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Company wrote 0 private or public responses to the review from Aug 31.
2.0
I didn't like
  • Lack of warranty coverage
#1343383
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Resolved
I bought a Galaxy S6 through a vendor on Amazon in July of last year. At the same time, purchased an OtterBox case and screen protector. When it arrived, I installed the case and protector as well as registered the phone through Samsung's support site. 9 months later,...
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Company wrote 0 private or public responses to the review from Mar 13.
#1209801
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Three months into owning my flagship samsung phone i noticed a black spot on the left margin of the screen. I called samsung customer "lack of support" and they informed me that the customer lack of service policy is to send my new phone into their service center for...
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Company wrote 0 private or public responses to the review from Nov 07, 2017.
2.0
#1127508
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Sent my Samsung Galaxy Tab E 9.6 in May 5th, 2017 and got the email that it had been accepted on the 9th of that month. They were supposed to call for a warranty replacement to find out what I wanted within 48 hours. Never called. So I called them and was told the same...
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Company wrote 0 private or public responses to the review from Jun 05, 2017.
1.0
I didn't like
  • Getting the runaround every time
#1056681
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Samsung Electronics - Samsung 78 curved TV 4KUHD
Samsung Electronics - Samsung 78 curved TV 4KUHD
Samsung Electronics - Samsung 78 curved TV 4KUHD
Samsung Electronics - Samsung 78 curved TV 4KUHD
I purchased A 78 inch Samsung TV on 4/1/2017 from HHGregg. HHGregg stated that all sales were final but Samsung offered a one year warranty. This TV was a floor model. After 3 days, the TV picture stopped working and received a blue line across the screen. I called to...
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Company wrote 0 private or public responses to the review from Apr 10, 2017.
#1032609
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3 years ago my wife and I bought all new Samsung appliances for our renovated kitchen. Everything was going fine until recently (when the extended warranty ran out) that the dishwasher completely shut down. We called a repairman who was recommended by Samsung. He was...
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Company wrote 0 private or public responses to the review from Jan 26, 2017.
uncabull
uncabull

A couple of days after posting here I got a call from the Executive Customer Section of Samsung to tell me they were authorizing the complete repair of my dishwasher. The rep...

2.9
I didn't like
  • Samsung dishwasher
  • Samsung customer service
#997758
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Resolved
Thank you for your reply, but I would like for you to investigate my complaint first. The reference number your support gave me when I first contacted you is 2110790496. This will give you all the information I think you will need. On the online chat I had with you is...
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Company wrote 0 private or public responses to the review from Sep 22, 2016.
2.3
Stockport, England
I didn't like
  • Miss selling
  • Even lying to their suppliers
  • Bad quality
#923490
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Resolved
2 year old Samsung 8000 ( UN55D8000YF) series 55" LED TV dead.. out of warranty. I am told $600 to repair it. Not happy about this. I kept it on a UPS battery backup / surge protector / line conditioner to make sure no power surges got to it. At over $2000 dollars...
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Company wrote 0 private or public responses to the review from Oct 13, 2013.
cgipson1
cgipson1

After posting here, and several other site (including Samsungs Facebook Page)... Samsung contacted me and stated they would give me a one-time warranty extension... and have a...

#452411
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Contact Samsung Electronics

Mailing Address:
SAMSUNG Electronics
400 Valley Rd, Suite 201
Mount Arlington, NJ 7856
USA
Phone:
(800) 726-7864
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