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I bought a Galaxy S6 through a vendor on Amazon in July of last year. At the same time, purchased an OtterBox case and screen protector. When it arrived, I installed the case and protector as well as registered the phone through Samsung's support site. 9 months later,...
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#1209801
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Three months into owning my flagship samsung phone i noticed a black spot on the left margin of the screen. I called samsung customer "lack of support" and they informed me that the customer lack of service policy is to send my new phone into their service center for...
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2.0
#1127508
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Sent my Samsung Galaxy Tab E 9.6 in May 5th, 2017 and got the email that it had been accepted on the 9th of that month. They were supposed to call for a warranty replacement to find out what I wanted within 48 hours. Never called. So I called them and was told the same...
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1.0
I didn't like
  • Getting the runaround every time
#1056681
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Samsung Electronics - Samsung 78 curved TV 4KUHD
Samsung Electronics - Samsung 78 curved TV 4KUHD
Samsung Electronics - Samsung 78 curved TV 4KUHD
Samsung Electronics - Samsung 78 curved TV 4KUHD
I purchased A 78 inch Samsung TV on 4/1/2017 from HHGregg. HHGregg stated that all sales were final but Samsung offered a one year warranty. This TV was a floor model. After 3 days, the TV picture stopped working and received a blue line across the screen. I called to...
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#1032609
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3 years ago my wife and I bought all new Samsung appliances for our renovated kitchen. Everything was going fine until recently (when the extended warranty ran out) that the dishwasher completely shut down. We called a repairman who was recommended by Samsung. He was...
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uncabull
uncabull

A couple of days after posting here I got a call from the Executive Customer Section of Samsung to tell me they were authorizing the complete repair of my dishwasher. The rep...

2.9
I didn't like
  • Samsung dishwasher
  • Samsung customer service
#997758
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Thank you for your reply, but I would like for you to investigate my complaint first. The reference number your support gave me when I first contacted you is 2110790496. This will give you all the information I think you will need. On the online chat I had with you is...
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2.3
Stockport, England
I didn't like
  • Miss selling
  • There constant changing their story
  • Bad quality
#923490
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2 year old Samsung 8000 ( UN55D8000YF) series 55" LED TV dead.. out of warranty. I am told $600 to repair it. Not happy about this. I kept it on a UPS battery backup / surge protector / line conditioner to make sure no power surges got to it. At over $2000 dollars...
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cgipson1
cgipson1

After posting here, and several other site (including Samsungs Facebook Page)... Samsung contacted me and stated they would give me a one-time warranty extension... and have a...

#452411
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