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Do not stand behind faulty equipment

Samsung Electronics - Do not stand behind faulty equipment
Samsung Electronics - Do not stand behind faulty equipment
Samsung Electronics - Do not stand behind faulty equipment
Samsung Electronics - Do not stand behind faulty equipment
Samsung Electronics - Do not stand behind faulty equipment
Samsung Electronics - Do not stand behind faulty equipment
Stove caught on fire and burnt my cabinet and my hood and they said it was not their responsibility to fix the damage from the stove. SE code apparently is an issue and causes the unit to come on by itself I was lucky I was home now they are trying to blame me for it. Horrible customer service and support will never buy anything with Samsung name again

User's recommendation: Stay away.

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ID
#4183024 Review #4183024 is a subjective opinion of poster.
Location
Gaston, South Carolina
Cons
  • Horrible customer service
Loss
$3400
Preferred solution
Refund and damage repairs

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Verified Reviewer

Missing goods claim

I've ordered a phone,then the box came empty and i've raised the issue straight away with them,they didn't react. The only thing they needed to do is track the IMEI,but they've refused,so i can't give the info to the police and help them find the device,which apparently was stollen!

User's recommendation: Better use other retailers.

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ID
#4171000 Review #4171000 is a subjective opinion of poster.
Location
Ledbury, England
Cons
  • Poor customer service
Loss
$1600
Preferred solution
Full refund

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Verified Reviewer

Samsung led tv display failed