Not resolved

Dear All,

ì`m an Egyptian citizen ,and as Samsung is a worldwide product i bought my mobile phone i8510 from UAE. There`s a little wire unplugged and i need to get it fixed but disappoint and ironically the both 2 Samsung agents in Egypt Ring and Union Group companies refused to receive my mobile for maintenance giving the fact that this model was not released in the Egyptian market ! and they got no spare parts,

i suggested they request a special order from Samsung (which i`ll be paying costs) for the broken part and they refused mentioning that Samsung will refuse shipping that part again bec. this phone was not sold in Egypt (due to geographic marketing)!

This is *** the broken part may not even need to be replaced it could be whelmed or glued they even refuse to take the mobile and Examine it !

I need a worldwide complain mail for SAMSUNG MOBILES .

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i have led ua40c6200 from 3 weeks its a defected TV samsung replied after many calls that its out of stock and i feel that they are trying to cheat on me . to whom i have to durect my voice to save my right as i got enought from dealing with teh egyption agnet.




i buy same like that at www.agoraseto.blogspot.com



i need the contact no. and address for samsung egypt-cairo



i need the name of samsung agent and address and the contact No. in egypt - cairo




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