Samsung Electronics - Samsung Agents in Egypt !
Ã¬`m an Egyptian citizen ,and as Samsung is a worldwide product i bought my mobile phone i8510 from UAE. There`s a little wire unplugged and i need to get it fixed but disappoint and ironically the both 2 Samsung agents in Egypt Ring and Union Group companies refused to receive my mobile for maintenance giving the fact that this model was not released in the Egyptian market ! and they got no spare parts,
i suggested they request a special order from Samsung (which i`ll be paying costs) for the broken part and they refused mentioning that Samsung will refuse shipping that part again bec. this phone was not sold in Egypt (due to geographic marketing)!
This is *** the broken part may not even need to be replaced it could be whelmed or glued they even refuse to take the mobile and Examine it !
I need a worldwide complain mail for SAMSUNG MOBILES .