Manufacturer: Samsung Electronics Category: Repair Clear all filters (4 of 4 reviews match)
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I have a Samsung Galaxy S6.I thought Samsung was always a great choice for electronics until I was referred from T-Mobile to have my phone repaired. I called 1-800-726-7864 on March 22, 2017 around 4:15 pm and explained the situation regarding the fact that T-Mobile...
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1.5
Product
Samsung Electronics Cell Phone Repair
I didn't like
  • Incorrect information provided
  • Poor quality poor customer service
  • Way they handled my products
#1033009
Reply to reviews
DO NOT BUY SAMSUNG PRODUCTS.THEY DO NOT BACK UP THEIR PRODUCTS OR SERVICE! I HAVE NEVER BEEN SO PISSED AT A COMPANY AS I AM AT SAMSUNG USA. I HAVE BEEN GETTING NOTHING BUT LIP SERVICE. I HAVE DONE EVERYTHING THAT THEY HAVE ASKED ME DO TO GET MY WASHER FIXED. THEIR...
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1.2
Product
Samsung Electronics Cell Phone Repair
#1012108
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My Note 5 experienced many issues including touch sensitivity issues on the screen. 2.Complaint was logged in customer care on 17 Aug 16 and again on 28 Aug 16 however phone picked up only on 08 Sept. my phone was held by service center for want of spare parts. whereas...
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2.5
Product
Samsung Electronics Cell Phone Repair
I didn't like
  • Quality value customer service
  • Frauds by service centers
#922007
Reply to reviews
On July 20th my wife called to report the LCD on her Samsung Galaxy S6 had stopped working. She was advised to send it in, which she did. I'm going to save all the details in between, but suffice it to say we were originally told that we were going to be charged for...
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2.7
Product
Samsung Electronics Cell Phone Repair
I didn't like
  • Customer service
  • Poor quality
#899282
Reply to reviews