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Dealing with Samsung's customer service is terrible. We have all samsung appliances, and trouble with all.

The latest a recall on our 2 1/2 year old washing machine, which we paid 750.00 for. They said they would allow us uo to 345.00 for an alternate brand. They did send out "Dish" to do a repair. Come on.

Then I couldn't wash anything water resistent, rugs,and bedding could only be washed on the delicate hand wash cycle. If i wanted to spend my time at a landromat, why buy their product.

Product or Service Mentioned: Samsung Electronics Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Dec 17, 2016.
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