Samsung Electronics Galaxy S 7 Cell Phone Reviews

2.6
(3 reviews)
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I got a Samsung S7 phone and case which after 2 weeks I wasn't happy with the phone. I tried to find another phone which I liked, and I couldn't. I decided to leave Sprint within 14 days and visited a Corp store to do so. I was told I had 30 days and to think about it more. On Sat. the 5th I switched back to T-Mobile and on Sunday again tried to return the phone and case. I was told at the store that since it was past 14 days I could not return...
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2.6
I didn't like
  • Service selection of phones incompetent help
#950516
We purchased a Samsung 7s from AT&T in March 2016.The phone will no longer turn on. The flash window is broken but the phones screen is not even scratched. This phone is 7months old but because of the flash is broken it gives AT&T the reason to wash their hands of it. We have been a customer of AT&Ts for 15 years. I went to the store and waited for several minutes only to be handed a card with a phone number on it. After two hours and four...
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I was a huge fan of otterbox until i purchased a phone for my son. We left thr store with the S7 is the otterbix case. The next morning there was a crack on the screen(lower left) later that day a crack in the upper right corner. I called sprint they are not responsible and directed me to use the insurance ($200) for a phone that was 24 hours old. Samsung said it sounded like stress cracks(no assistance). Otterbox can provide no assistance...
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I have a Galaxy S7 Edge that will no longer fast charge. The phone can take over 3 hours to charge. I have taken it to 2 AT&T stores and the Samsung store at my local Best Buy. None of the chargers that they have will fast charge the phone. I spoke with AT&T support and they told me I need to contact Samsung. I spoke with Samsung support and the only solution is to send the phone to Samsung for repair as I live in Florida and there are no...
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Best Buy advertises cell phones for sale, but then does not mention you will be paying hundreds more for the phone by the carrier. The advertised price of $49.99 for a Samsung S7 is a lie. You can walk out the door buy paying that plus another fee, but then over the course of a contract, you end up paying hundreds more. Many never realize this. I had an on line associate (Mike G,) tell me I could hand over my $49.99 + the $40 fee and my monthly...
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I got two new Samsung Galaxy S7 March 22 From the Direct 2 You Program despite the phones were activated March 17th AND both have had to be replaced twice already in the first 14 days...I got a person coming Sunday to pick up and exchange the lot. I'd hate to quit an 11 year relationship that I like, minus the phones that were rushed out. I was told by store management that they had over 400 sales and 180 returns of the FIRST SET of S7's. It is...
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4.0
I didn't like
  • Customer service customer service
  • Feel like i am being scammed
#826196