Not resolved
1.8
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
0 comments

Purchased a Galaxy S7 Edge on March 18th 2016 instead of my usual option due to a promotion in which you would receive a free Gear VR. My disabled son really wanted a Gear VR, so who am I to say no?

I submitted the information needed for the promotion and then began the endless wait. Eventually I found out that there were a lot of people who weren't receiving their items, and shortly afterwards found that Samsung knew this was an issue because all of their previous promotions with Prizelogic ended up like this. People being hung up ob, not getting answers, blatantly lied to.. the list went on.

A simple search on social media could show this was a running trend with Samsung promotions.

I contacted Samsung to get the issue resolved, since Prizelogic would not for anyone.

Samsung would not assist, pointed the blame on Prizelogic to distant themselves from yet another bait and switch promotion.

Most people will still purchase Samsung phones, I will not. Nor network gear, nor memory, televisions, etc. For myself or my customers after this.

So, when something happens with your Samaung product/offer expect to be without any assistance. You won't be alone though, there are plenty of us.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss not as described of samsung electronics galaxy s 7 edge cell phone. Samsung Electronics needs to read this review and look into the issue (if any) according to poster's claims.

Other people also mentioned samsung electronics galaxy s 7 edge cell phone in their reviews. You may find this information helpful for further shopping at Samsung Electronics.

Had an Experience with Samsung Electronics?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Samsung Electronics - Don't buy a Samsung washer! Samsung Electronics "We have a top loading Samsung washer that was purchased about 5.5 yrs ago. In November 2016 we found that it was part of the recall for exploding parts. The..." Read more Samsung Electronics - Samsung fully automatic top load washing machine piece of junk Samsung Electronics "Bought a FULLY automatic Samsung top load washing machine, thinking it would be a good brand. Well what do you know, just few days after the warranty expired IT STARTED..." Read more Samsung Electronics - *** Samsung Samsung Electronics "I am a DIE-HARD Samsung customer (well until recently I was). I mean I have Samsung everything. Phones, TV's, Microwave, Washer/Dryer, Fridge, Freezer. When Samsung releases a new phone it's..." Read more Samsung Electronics - Samsung WA5451ANW RUST, RUST AND MORE RUST Samsung Electronics "Bought this machine 2 years ago as I wash a lot of clothing. In that time, I am literally watching this machine rust before my eyes. I contacted Sears and..." Read more Exxonmobil - The cashier cursed me! Exxonmobil "Cashier name was RENE. Service Station : MOBIL at 4605 Beverly Boulevard, Los Angeles, CA, 90004 operated by a dealer, Harry Hahn Date of Incident: 24th September 2017 at 8:43:59AM..." Read more Essay Lions - One of the Best Term Paper Writers Essay Lions "According to educators, there are numerous benefits that come with writing term papers. One of the reasons is that term papers allow writers to make known new knowledge to the..." Read more FEMA - What tha..... TALK ABOUT GETTING IT. FEMA "I WAS RAN OVER BY A RENTA CENTER TRUCK 12 27 2016 after three monthes of phyisical theraphy two spine surgeries i learned to walk again well i took a..." Read more Hewlett Packard - Product falling apart! Hewlett Packard "I bought a HP Laptop this past January ( less than a year) and about a month ago the USB port and the SD card port both stopped working on..." Read more