Product: Samsung Electronics Galaxy S6 Cell Phone Clear all filters (8 of 8 reviews match)
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Sprint in New York, New York - Fraud, Larceny and Lies...!

1.0
Details
I have been a customer of Sprint for almost a decade I was fraudulently sent a replacement device by a customer service representative who went through the verification voice activated phone line on my behalf and answered the questions for me and posing as me. This was a female posing as a male...! After months uptime energy aggravation the problem was corrected but nothing was ever done for me. One year after my contract ended with the dispute of the balance for being overcharged for a device in a contract that was changed three times I was charged over $500 from an account of which Sprint was never provided by me. This company needs to be investigated by the FBI and I will be contacting them immediately...!
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Review
#1447671 Review #1447671 is a subjective opinion of poster.
Product
Samsung Electronics Galaxy S6 Cell Phone
2.6
Details
I Bought a Samsung galaxy by Sears Online and that was my worst experience. The phone has many problems and I asked for they return and my money back. It is to 2 months and nobody solve my problem. Sears Closed my Ticket with the complain and MyWit doesn't give my...
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Review
#1268843 Review #1268843 is a subjective opinion of poster.
Product
Samsung Electronics Galaxy S6 Cell Phone
Reason of review
Return, Exchange or Cancellation Policy
Loss
$255
Preferred solution
Full refund
1.0
Details
I purchase a phone from this store. They are very helpful during the process of the purchase. The phone was received and found out that there is a defect on the phone. It does not charge. I have emailed the company many times to arrange how to return the item for a...
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Review
#1221638 Review #1221638 is a subjective opinion of poster.
Product
Samsung Electronics Galaxy S6 Cell Phone
Cons
  • Bad customer service and communication no respond on the emails
Reason of review
Damaged or defective
Loss
$640
Preferred solution
Let the company propose a solution
Before now getting a new phone was not difficult at all.I ordered an unlocked phone off of amazon but when I received the phone total wireless said it would not work with their carrier. then I decided to just buy a phone off of their website, huge mistake! this phone...
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1 comment
AlexTrac
#1442822

Hi. This is Alex from Total Wireless.

I see you need help with your phone. Please chat with us using this link http://bit.ly/2lFFpmo.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Review
#1205435 Review #1205435 is a subjective opinion of poster.
Product
Samsung Electronics Galaxy S6 Cell Phone
Reason of review
Damaged or defective
Preferred solution
Price reduction

Boost Mobile - No answer need to return a phone recently purchased online

1.7
Details
Phone is not working sufficiently
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Review
#1133309 Review #1133309 is a subjective opinion of poster.
Product
Samsung Electronics Galaxy S6 Cell Phone
Reason of review
Bad quality
2.7
Details
I purchased a new, unlocked, AT&T compatible Samsung Galaxy 6 from Best Buy not realizing it wasn't carrier certified, and it arrived without the standard Samsung or AT&T software. It looked like the software was written by one of the assembly line workers and has no...
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1 comment
Anonymous
#1389616

What! This doesn;t make sence. It's AT&T compatible, but AT&T won;t accept it!

Review
#1128855 Review #1128855 is a subjective opinion of poster.
Product
Samsung Electronics Galaxy S6 Cell Phone
Pros
  • Original offered price
  • Fast and free shipping
Cons
  • Lack of full disclosure
  • Failure to disclose product details before purchase
  • Finding out after the buy
Reason of review
Not as described/ advertised
Loss
$400
Preferred solution
Exchange for a phone that is AT&T compatible

Ebay - Not very happy

I just bought a phone from you guys off eBay and it said that I could use it for Verizon and it's not letting switch over.
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Review
#1077896 Review #1077896 is a subjective opinion of poster.
Product
Samsung Electronics Galaxy S6 Cell Phone
Reason of review
Not as described/ advertised
I ordered a $350 phone from this company and it was sold in mint condition with being 64 gig.They sent me a 32 gig phone guessing no one would notice. When I contacted them they did not even offer anb excuse and I had to pay to return the phone and dispute the charge...
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1 comment
Anonymous
#1329342

Same person.."JAKE"..no reply and its been a week

Review
#1014921 Review #1014921 is a subjective opinion of poster.
Product
Samsung Electronics Galaxy S6 Cell Phone
Reason of review
Poor customer service
Loss
$366
Preferred solution
Full refund

Contact Samsung Electronics Customer Service

Mailing Address:
SAMSUNG Electronics
400 Valley Rd, Suite 201
Mount Arlington, NJ 7856
USA
Phone:
(800) 726-7864
All Samsung Electronics Contacts