Samsung Electronics Galaxy S7 Cell Phone Case Reviews and Complaints
(1 of 1 reviews match)
Samsung Electronics in Ottawa, Ontario - LED View Cover for my S7 no longer working.
I called three times Samsung and all three times I am told I need to go back to the store where the product was purchased.. I keep telling them it was a gift.. so I have no clue where and the product is under Samsung warranty, their call center simply does not understand customer concerns .. extremely poor English, I spoke to the escalation manager who mentioned she would be sending an email to their manager to call me back to address my concerns .. they had not even gotten my number .. basically I was getting the run around.. (i am no longer a Samsung fan) Horrible service, will never purchase Samsung product again after this experience.
Samsung Electronics Galaxy S7 Cell Phone Case
- One month it stopped working
Reason of review
Poor customer service
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