Product: Samsung Electronics Range Clear all filters (9 of 9 reviews match)
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2.7
Details
I asked for, and thought I had purchased a stove with a double door at the home show. I could have sworn that I I had ordered a specific model at the show. Regrettably I misplaced the invoice I received at the show prior to delivery. When I received delivery it was not...
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Review
#1362978 Review #1362978 is a subjective opinion of poster.
Product
Samsung Electronics Range
Pros
  • Range of products
Cons
  • Being unable to correct my order on such an expensive appliance
Reason of review
Order processing issue
Loss
$2000
Preferred solution
The double door range i wanted

Bad Boy Furniture in Brampton, Ontario - Worse

2.2
Details
I purchase Samsung flat top stove. I was keep breaking down and the tech came he change the mother board and the stove was ok two months.after start again anytime we try to cook the stove break. tech came and spend hour since then didnt break down, but they send me a bill for $108 bc tech told them there was no fault find. uf there was no fault find then why this stove never breakdown again. they are rude and very unprofessional.
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Review
#1227757 Review #1227757 is a subjective opinion of poster.
Product
Samsung Electronics Range
Reason of review
Bad quality

Samsung Electronics - I so wished I had read the complaints on this site before purchasing Samsung products.

2.7
Details
We purchased a stove 2yrs. ago. The oven was not bad but decided to clean it since I had the time and I would be home. Well, I do not know if the cleaning was completed as the oven will not open and the control board is black. I have read several reviews of customers that have this same complaint. This happened last week and I can not get a technician out here until a week later. Doesn't look like I can go back to Samsung and the cleaning feature is pretty much gone. Should have stayed with Kenmore appliance. I have had them my whole marriage and never had problems. AG Charlotte,NC
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Review
#1056578 Review #1056578 is a subjective opinion of poster.
Product
Samsung Electronics Range
Cons
  • Seems like the self cleaning has a defect
  • Too many defects
Reason of review
Damaged or defective
Loss
$1300
Preferred solution
Let the company propose a solution
Tags
  • Self Cleaning Oven
2.3
Details
Samsung Electric Range Failure In late January of 2014, we purchased a Samsung Electric Range (stove top and oven) at a cost of roughly $1300.With just two retired people being in the house, the range had light usage and was well kept. The self-cleaning oven feature...
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1 comment
h.kitchener
#1281437

From my experience, Samsung makes unreliable appliances and should be avoided. In your situation, paying $1300 for a range is a waste of money.

For most, if not all appliance it is always best to buy a no bells and whistles model sold by Whirlpool, etc. at a much lower cost and when it breaks, just get rid of it and buy another. Also, make sure you don't fall for those "extended warranty" deals.

They are usually useless and a waste of your money. In your instant situation, just get rid of the Samsung and do as I recommend.

Review
#1002654 Review #1002654 is a subjective opinion of poster.
Product
Samsung Electronics Range
Cons
  • Customer service indifferent to defective product
Reason of review
Damaged or defective
Loss
$1140
Preferred solution
Let the company propose a solution

Samsung Repair Center in Chester, Virginia - Stove piece of junk

I purchased a new Samsung stove from Chavis Ffurniture on 9/21/15 . Still under warranty , the stove started going haywire , cracking ,panel blinking to the point we threw the breaker . Call Samsung and was told the stove was out of warranty ONE YEAR before I purchased the stove. Yes that is what I was told.After some discussion they sent a repairman. It ' s been about a month and it started again . The breaker is off. I bought a fire hazard from Samsung. Going to buy a G E Profile , and put this pile of *** in the garbage. I just threw away 1428.91. I will never buy anything made by Samsung again and I tell everybody not to buy there products! Pissed customer in Mobile, al.
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Review
#935873 Review #935873 is a subjective opinion of poster.
Product
Samsung Electronics Range
Reason of review
Damaged or defective
Loss
$1429
Preferred solution
Full refund

Samsung Electronics in Irmo, South Carolina - Samsung Smooth Top Stove with Dual Oven

1.0
Details
Purchased Model NE58F9710WS Samsung Dbl Oven 3-21/15 and have tried since to get this exchanged for model that is not DEFECT! This oven cannot be self cleaned per lots of unsatisfied consumers and the service tech told me to use EASY Off to clean it, not the self cleaning feature. The doors can lock and the oven overheats caused some people that the stove set on fire, exploded and set their house on fire, So in 2015 I buy a stove to manually clean to the tune or almost 2,500? Samsung won't fix that problem and neither will HHGREGG at Harbison Blvd, Columbia SC 29212. Do not buy a SAMSUNG Appliance. they are junk. Customer service is non-existent with both, save yourself a headache.
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Review
#781715 Review #781715 is a subjective opinion of poster.
Product
Samsung Electronics Range
Cons
  • Misleading product info
Reason of review
Damaged or defective
Loss
$2500
Preferred solution
Full refund
Tags
  • Samsung Dbl Oven

Samsung Electronics in Norristown, Pennsylvania - Samsung Warrenty Service

I bought a Samsung gas range Model #NX58H5600SS. The bottom plate in the oven developed cracks that resembled a spider. I called Samsung for service. They said that it was PHYSICAL Abuse. It seems that I a 67 year old woman had attacked my range. They said it wasn't covered under the warranty. They did send out a serviceman. He informed me that I had taken a saw and I had drawn a spider in the bottom of my oven with it. I bought it to cook in not to draw in it. There are only two people in this home that I cook for so I hardly used it. It is a hazard to wipe clean I am sure an injury will occur from the damage They still refuse to cover it. Also being 5'2" when I lean over to use the back burner the middle burner will turn on if you accidently lean on the button, Fire hazard, nearly burnt myself a couple of times. Samsung is a disreputable company it does not standby its warranties. I cannot in all honesty recommend this company, its products or its service men to anyone.
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Review
#764844 Review #764844 is a subjective opinion of poster.
Product
Samsung Electronics Range
Cons
  • Customer service
  • Poor quality
  • Serviceman
Reason of review
Warranty issue
Loss
$800
Preferred solution
Let the company propose a solution

Samsung Electronics in Orlando, Florida - Samsung Electric Range

In may 2013 we purchased a new glass top Samsung Range from Lowes, Model # FE-R300SB/XAA, Serial # j02d7ddcc00634w. What a total piece of ***. All the lights work and that is about all. Nothing heats up more than a few degrees, you can put your hand on the burner set on high. Samsung would be happy to send a repairman in a week or so, I guess they are all busy repairing more Samsung junk. Hopefully Lowes will take back this $600 turd, because I refuse to pay for a hunk of Samdung ***. Do yourself a favor and don't buy any SamDUNG products
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Review
#429162 Review #429162 is a subjective opinion of poster.
Product
Samsung Electronics Range
Loss
$600
Samsung over the range microwave stopped working approximately two months before end of one year warranty. I contacted Samsung at which time they asked for the serial number. I told them that there wasn't a serial number on the unit. They asked for a copy of the...
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1 comment
Anonymous
#430287

What was Samsung Model# ??

Review
#286311 Review #286311 is a subjective opinion of poster.
Product
Samsung Electronics Range

Contact Samsung Electronics Customer Service

Mailing Address:
SAMSUNG Electronics
400 Valley Rd, Suite 201
Mount Arlington, NJ 7856
USA
Phone:
(800) 726-7864
All Samsung Electronics Contacts