Product: Samsung Electronics Refrigerator Clear all filters (75 of 75 reviews match)
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Bill Smith Appliances - Horrible customer service

Bought $6000 samsung kitchen appliances. Frig fan now apparently bad. Take two weeks to get parts. Asked what about my food, mgr said get a cooler. Did not care that without one at all. HORRIBLE CUSTOMER SERVICE, he even laughed at us. DONT BUY from Bill Smith!!!!
1.0
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Samsung Electronics Refrigerator
#1177300
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I ordered a new fridge...when it was delivered the freeze drawer had a gigantic dent in the front.I told the delivery guys that I did NOT want that fridge with the dent. They told me that they had to leave it and would order a new freezer drawer for us right away. Well...
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Samsung Electronics Refrigerator
#1170749
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Bought a whole line of Samsung kitchen appliances from Mays Landing, NJ store (Refrigerator, dishwasher and stove).Warranty on brand new fridge was for a year. Decided to decline their "extended" warranty not expecting appliances to be as poor of quality as they were....
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Anonymous
Anonymous

There are multiple problems with your complaint. You were offered and extended service plan which you declined. When the product failed a full year past the warranty date you ...

2.4
Product
Samsung Electronics Refrigerator
#1166387
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I am disabled, my Uncle bought me this refrigerator.Just made second payment of $320. Called repair they come out replace computer board an left. Refrigerator still isnt working. Spent over $224 un groceries. They want to give back $150.Samsung is one of your best...
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2.8
Lake Worth, Texas
Product
Samsung Electronics Refrigerator
#1166054
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Purchased New Samsung refrigerator from nebraska furniture mart and purchased the extended warranty.After factory warranty expired the icemaker stopped working. I called nebraska furniture and they transferred me to the company that handles their extended warranties,...
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nfm.com
nfm.com

Hello Sir/ Ma'am! We are sorry to hear you are unhappy with your refrigerator. The extended warranty, Assurant, states; If the same component fails more than three times after...

1.0
Product
Samsung Electronics Refrigerator
#1144656
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I will never ever ever ever shop at this God forsaken place.The worst experience in customer service and policies imaginable. The stupid people of the world work there and run it. Their errors are our errors. *** crap. They follow you like a hound dog when you first...
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Samsung Electronics Refrigerator
#1144546
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Hhgregg - Refrigerator repair

My refrigerator stopped getting cold.
3.0
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
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Product
Samsung Electronics Refrigerator
#1094120
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Worst experience We purchased a lowes refurbished refrigerator and had it installed by lowes..the refrigerator never got cold.. we called customer service care they said that we will have to call lowes repair... lowes repair stated that based on the work order that we...
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3.8
Product
Samsung Electronics Refrigerator
#1085626
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Samsung Electronics - Samsung refrigerator broke after 3 yrs

After 3 yrs our refrigerator stoped working. Error 44. After 15 days of dealing with the worse warranty and service companies, we are still waiting for it to be fixed because Samsung shipped the wrong part. Is 110F. Terrible product, terrible support.
Product
Samsung Electronics Refrigerator
#1068588
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The last purchase was a Samsung side-by-side fridge. It quit. They tried to fix it. Took it back to store. When we got it.back, ice maker puts out half enough and water dispenser takes 45 seconds to get eight ounces. Now my 6 year old recliner mechanism is broke. All...
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Samsung Electronics Refrigerator
#1047887
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