Seller: Best Buy Product: Samsung Electronics Refrigerator Clear all filters (0 of 94 reviews match)
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I purchased a fridge $1000 on credit because ours died unexpectedly.One month later I got and made my 1st payment on time of $27. Then, the next month I paid on time 27$ pmt 2. Then got a call telling me I was late on my 2nd pmt and that my payment went up to $32 due...
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Review
#1186662 Review #1186662 is a subjective opinion of poster.
Product
Samsung Electronics Refrigerator
Reason of review
Problems with payment
2.4
Details
Bought a whole line of Samsung kitchen appliances from Mays Landing, NJ store (Refrigerator, dishwasher and stove).Warranty on brand new fridge was for a year. Decided to decline their "extended" warranty not expecting appliances to be as poor of quality as they were....
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1 comment
Anonymous
#1419614

There are multiple problems with your complaint. You were offered and extended service plan which you declined.

When the product failed a full year past the warranty date you now expect the retail store to fix it. Stores are not responsible for warranties. The manufacturers are.

Why are you complaining about the store. If you fell the product is of poor quality you should be posting a complaint on Samsungs board, not Best Buy.

Review
#1166387 Review #1166387 is a subjective opinion of poster.
Product
Samsung Electronics Refrigerator
Reason of review
Bad quality
1.0
Details
We bought an open box refrigerator at this Best Buy.The delivery guy left it our house in shop mode in which it does not run. After reading the manual we got it running but the door open warning message stayed on. After two trips by the geek squad and the door...
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1 comment
Anonymous
#1285722

Have a tissue

Review
#1000009 Review #1000009 is a subjective opinion of poster.
Product
Samsung Electronics Refrigerator
Reason of review
Return, Exchange or Cancellation Policy

Best Buy - Samsung Electronics Refrigerator Review

2.0
Details
A little over two years ago we purchased a Samsung refrigerator, microwave,range, and dishwasher. All of which have stopped working. One breaking down might be acceptable, but all of the appliances within six months of the warranty running out is not. We will be out a considerable expense which is something that we cannot afford. I am currently looking for used appliances. Thanks Best Buy for selling me a whole kitchen full of junk. I will never purchase anything from your company, and will discourage anyone I know to do the same.
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Review
#999733 Review #999733 is a subjective opinion of poster.
Product
Samsung Electronics Refrigerator
Reason of review
Damaged or defective
1.6
Details
Ongoing problem with Best Buy and Samsung
Samsung refrigerator has had 5 service calls and still is broken.It is a $3000 refrigerator that neither company will agree to replace even partial payment. Water leaks from door dispenser and sides of refrigerator are expanding. I can no longer move the refrigerator...
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2 comments
Anonymous
#1163092

Mine, model RFG298HDRS/XAA leaked water all over hardwood floors destroyed my recently renovated whole kitchen floor cupping boards and swelling subfloor

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Review
#839932 Review #839932 is a subjective opinion of poster.
Product
Samsung Electronics Refrigerator
Cons
  • Customer service does not exist
Reason of review
Poor customer service
Loss
$3000
Preferred solution
Full refund

Contact Samsung Electronics Customer Service

Mailing Address:
SAMSUNG Electronics
400 Valley Rd, Suite 201
Mount Arlington, NJ 7856
USA
Phone:
(800) 726-7864
All Samsung Electronics Contacts