Product: Samsung Electronics Tv Clear all filters (244 of 244 reviews match)
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noticed white spot on the corner of the tv. Went to see what was on the screen. The frame is so hot. You burn yourself when you touch it. The frame and screen are melting. Contacted Samsung. They gave me a ticket no. To speak with a technician. When I spoke with the...
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2.0
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Samsung Electronics Tv
#1231592
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Bought a Samsung TV on Friday. Took it out of box on Saturday to find no power cord or remote. Brought it back to Walmart Saturday afternoon for a credit. Turns out the serial number on the TV does not match the serial number on the box, so they would not issue a...
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h.kitchener
h.kitchener

Seems like another good reason to not shop at Walmart. However, you really cannot expect the cashier to check both the box and the telly itself.

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Samsung Electronics Tv
#1228807
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Wish - Smart tv

Wish - Smart tv
I RETURNED A 50 inch Samsung tv do to it be damaged about 10 days a go and never receive my refund back
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Samsung Electronics Tv
#1206176
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I bought a Samsung 55' TV for $800.00. when I installed the TV it has a white spot on the screen. I went back to the store for an exchange 1 day after the purchase and they refused to do anything. Now I have a $800.00 garbage TV. Horrible customer service! Horrible...
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1.3
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Samsung Electronics Tv
#1204731
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Respectfully, April April Allen | Office of the President Samsung Electronics America, Inc. 105 Challenger Road, Ridgefield Park, NJ 07660 (T) 888-480-5675 ext. 30418 | april.allen@partner.sea.samsung.com Now this was my Response to her email to me, and by the way no...
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1.0
Product
Samsung Electronics Tv
I didn't like
  • Quality
  • Dont stand behind their products
  • Can not get to a manager
#1199319
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Samsung Electronics - Samsung Smart TV's are garbage

Paid over 500$ for a 42" smart tv less than 3 years ago. Go to turn it on, only audio and a black screen. This is a common issue I see now reading the reviews. I didnt read this a few years ago when deciding which brand to go with. It costs more to repair the tv than we paid for it. What an absolute joke. If you want to throw your money away, buy Samsung. Also my samsung fridge sucks too
1.0
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
Value for money
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Product
Samsung Electronics Tv
#1197418
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Bought our daughter a small Samsung TV for her room for Christmas.We purchased it at Cosco the TV stopped working in six weeks. Since we bought it in Nov (before Christmas—even though it wasn’t removed from box until Christmas) Costco is saying tough luck it’s been 90...
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1.0
Product
Samsung Electronics Tv
#1190337
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Aafes Exchange - Shaddy claim process
Ordered a Samsung TV for black Friday, when i opened it the item was damaged, called in right away to file a claim and gave them all the information they needed.In return, I asked for a confirmation to this claim or an email to make sure i have proof of a claim. The...
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Anonymous
C.Gentry

I also had the same thing happen. I received a damaged grill. I talked with customer service at the store, called them online, and emailed the pics. I took pics of the damaged...

Exchange2017
Exchange2017

You can also contact us at http://www.aafes.com/customerservice/feedback.aspx if you prefer not to use Facebook.

1.0
Product
Samsung Electronics Tv
I didn't like
  • Poor customer service concerning returning damaged merchandise
#1166415
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I ordered a Samsung Smart TV during their Black Friday sale.The trouble began immediately with FedEx. I was notified I needed to be home to receive the item as it was signature required. Upon receiving the shipping info, I registered for constant shipping updates via...
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Exchange2017
Exchange2017

Sir / Ma'am ... We apologize for this frustration ... Can you please private message us on Facebook (faceboo.com/ShopMyExchange) with the above issue? Please include your orde...

Anonymous
susanb1003

I had the exact problem with the 65" LG tv I purchased on Black Friday. I just got off the phone with aafes and they told me they don't know when they will process my claim. M...

Product
Samsung Electronics Tv
I liked
  • Prices
  • Affordibility
  • No tax
I didn't like
  • Fedex complications
  • Getting the run around
  • Damaged product
#1148208
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My 6 Mo old TV broke monday night.I called the morning and was told that it was made long ago and was out of warranty. I said I had the receipt and was surprised they allowed a store to sell me an old TV and that the warranty on their faulty TV is good for 1 year from...
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1.0
Product
Samsung Electronics Tv
#1132732
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