Product: Samsung Electronics Washing Machine Clear all filters (39 of 39 reviews match)
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1.0
Details
Help me get this defective machine picked up from my house and my money returned!
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1 comment
LazadaPH
#1758859

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we ask for your order number?

For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

Review
#1673407 Review #1673407 is a subjective opinion of poster.
Product
Samsung Electronics Washing Machine
Reason of review
Poor customer service
Preferred solution
Full refund

Samsung Electronics - Trouble with top loading washer

2.6
Details
The Samsung top loading washer always becomes unbalanced when I use it. I have to stop and rebalance the laundry before it will complete the spin cycle. If I had known about the problems with it, I would have purchased another model or brand. My model is number WA422PRHDWR/AA.
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Review
#1638542 Review #1638542 is a subjective opinion of poster.
Product
Samsung Electronics Washing Machine
Reason of review
Bad quality
Loss
$600
Preferred solution
Repair
1.8
Details
I own a Samsung model no 422 washer. It's 6 years old and cost $600.00. About 4 months ago when I went to put the clothes in the dryer the PF code was flashing , I looked the code up and the PF code it means the load isout of balance, i pause the machine redistributed...
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Review
#1636567 Review #1636567 is a subjective opinion of poster.
Product
Samsung Electronics Washing Machine
Reason of review
Bad quality
Resolved

Update by user Jan 28

they refunded me the sale amount in the end after lot of hue and cry but I still haven't got the amount for the extended warranty which I had paid.. they're saying deal with best buy for that..

quite a nightmare going back and forth with samsung and bestbuy.. best buy...

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1 comment
ExpensiveNeanderthal462
#1707283

Don't buy one from Home Depot either.

Review
#1435048 Review #1435048 is a subjective opinion of poster.
Product
Samsung Electronics Washing Machine
Cons
  • Customer service and customer service followup
  • Customer service indifferent to defective product
  • Customer service or repairs
Reason of review
Poor customer service
Loss
$3000
Preferred solution
Deliver product or service ordered
We have a Samsung washer that has been repaired twice before by an Assurant technician, and when calling back to have it repaired a 3rd time, I have been on hold 45+ minutes waiting to speak to someone. The last time they came to our house, they sent ONE technician who...
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Review
#1371567 Review #1371567 is a subjective opinion of poster.
Product
Samsung Electronics Washing Machine
1.1
Details
Placed an order for washing machine about 20 days ago. After two weeks started getting emails about the part being on backorder. The part still appears to be in stock on the website. Contacting customer service doesn't help a lot, they just giving answers from the...
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Review
#1364880 Review #1364880 is a subjective opinion of poster.
Product
Samsung Electronics Washing Machine
Reason of review
Poor customer service
Loss
$1000
I purchased a Samsung washing machine. (Covington Ga store) I wanted a clear top and that is what the sales person showed me on the computer because they didn't have any floor models. I go to the store to pick it up, get home and it doesn't have the clear top. I called...
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2 comments
Anonymous
#1497263

They suck hire anyone off the streets

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Review
#1264484 Review #1264484 is a subjective opinion of poster.
Product
Samsung Electronics Washing Machine
Reason of review
Not as described/ advertised

Samsung Electronics in Irvine, California - Terrible washer and dryer

1.0
Details
Samsung Electronics - Terrible washer and dryer
Samsung Electronics - Terrible washer and dryer
Samsung Electronics - Terrible washer and dryer
Samsung Electronics - Terrible washer and dryer
We bought our Samsung top loader washer and a dryer to match about four years ago. Dryer is loud and rattles. Repair person said the Fox is temporary and will always come back because of the way they made the drum. Washer is disgusting! Soap and bleach dispensers completely rusted out and moldy. Also the paint on the lid around the glass window is peeling and rusted. Samsung has been of no help when I call. Paid around $2000 for this set!
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Review
#1254503 Review #1254503 is a subjective opinion of poster.
Product
Samsung Electronics Washing Machine
Reason of review
Bad quality
I have a 14 month old Samsung top load washing machine, paid a fortune for it. I wiped near (one inch away from) the bleach dispenser with a paper towel, and a section of enamel fell off!! It gets better, the metal underneath was RUSTED OUT. Since when does a 14 month...
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Review
#1227424 Review #1227424 is a subjective opinion of poster.
Product
Samsung Electronics Washing Machine
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Contact Samsung Electronics Customer Service

Mailing Address:
SAMSUNG Electronics
400 Valley Rd, Suite 201
Mount Arlington, NJ 7856
USA
Phone:
(800) 726-7864
All Samsung Electronics Contacts
1.7
Details
First it was the recall for the "exploding top".Then the rust started. Trying to talk to the folks at Customer Service is a waste of time. They don't even speak English.... The rust has now progressed to the point that it is flading into the clothing. We have to rinse...
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Review
#1190748 Review #1190748 is a subjective opinion of poster.
Product
Samsung Electronics Washing Machine
Cons
  • Bad quality
  • Dont stand behind loyal consumers
  • Too many defects
Reason of review
Bad quality
Loss
$839
Preferred solution
Let the company propose a solution