Product: Samsung Electronics Washing Machine Clear all filters (30 of 30 reviews match)
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First it was the recall for the "exploding top".Then the rust started. Trying to talk to the folks at Customer Service is a waste of time. They don't even speak English.... The rust has now progressed to the point that it is flading into the clothing. We have to rinse...
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1.7
Product
Samsung Electronics Washing Machine
I didn't like
  • Dont stand behind loyal consumers
  • Too many defects
  • Bad quality
#1190748
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I bought a lot of appliances from Lowe's like a Riding Lawn mower, stainless steel stove and refrigerator, top load washer and a weedeater, bought like 3 years warranty on all and when I have an issue with my stuff and call to report something wrong they can't find me...
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Samsung Electronics Washing Machine
#1169276
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I bought a brand new washer from Lowes on 13201 Ranch 620 North bldg G Austin TX.The washer was delivered about 1:00 PM on 8/16/2017. The delivery people started the washer immediately it started leaking. After several times calling the store on 8/16/17, I was told...
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1.0
Product
Samsung Electronics Washing Machine
I didn't like
  • With a brand new non functional washer
#1088697
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bought a washer.Not working right. Samsung said it was on recall. returned to store. They lost it. got a new one from same store. big mistake. now have been charged for two washers even though we only have one. Was told by manager Seymour not their problem. Stop...
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1.0
Product
Samsung Electronics Washing Machine
#1079157
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Samsung Electronics - Don't buy a Samsung washer!
Samsung Electronics - Don't buy a Samsung washer!
We have a top loading Samsung washer that was purchased about 5.5 yrs ago.In November 2016 we found that it was part of the recall for exploding parts. The repair choices were to have it repaired for free and the warranty extended one year or be credited $150 (toward a...
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1.6
Product
Samsung Electronics Washing Machine
I didn't like
  • Way they do business
  • Poor design
  • Refusing to acknowledge and repair common issues
#1040674
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AJ Madison - Waste of Time
Worst Company Ever!Ordered washing machine on 10/05/2016 and it arrived damaged. . Communication has been terrible, holidays and what not, plus someone finally contacts you and when you reply THEY NO LONGER WORKS THERE!! Says a lot about that AJ MADISON. Weeks has...
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1.0
Product
Samsung Electronics Washing Machine
I didn't like
  • Return policy
  • Customer service
#1021996
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Samsung Electronics Washing Machine Review

Bought a appliance that got Delivered had to wait to receive it 2weeks after receiving it noticed it Not working properly contacted penny's about taking back we need a washer we have for kids the told us will take 48-72 hours to have a third party to set up a time to come get washer back all we have been doing is waiting should have bought from home Improvement store what a waste of time
1.5
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Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
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Product
Samsung Electronics Washing Machine
#1001777
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We had a recalled washing machine, which did give us several problems.Finally recalled. We did give them the receipt of the new whirlpool washing machine we bought, since we will not buy any more samsungs of any kind. Poor customer service and no quality control. They...
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1.4
Product
Samsung Electronics Washing Machine
I didn't like
  • Bad customer service dangerous unsafe products
#995167
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I'm 50 years old and like my dad before have always trusted and bought all my appliances from but no more!Will never buy another Sears product. Wasted $2000 on washing machine and in home warranty and both the washing machine and the warranty are garbage. The brand new...
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Anonymous
Anonymous

Your complaint should be with Samsung that had hand tied all the retailers by insisting that a Samsung factory certified tech has to perform service. Not to mention that the r...

1.4
Product
Samsung Electronics Washing Machine
#973424
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We purchased a Samsung front load washer and dryer from Nebraska Furniture Mart about a year and a half ago.In addition, we purchased an extended warranty on the product. This complaint is about Assurant Solutions, but it also included details about Nebraska Furniture...
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nfm.com
nfm.com

Hello, I am sorry to hear of the issues with your extended warranties. NFM is not responsible, nor are we able to control, the policies and procedures of Assurant Solutions. S...

3.3
Product
Samsung Electronics Washing Machine
#970340
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