2 Grand for washer in 2013. 2yr warranty plus 1 more year extended, covered until 7of 2016.
Major breakdown 9 of 2016 not two months OOW called Samsung "too bad" 2 months out of WARRANTY (OOW) . Repairs start see evidence of previous repair. hand Writing inside washer, broken cable stays, deep interior scratch. HI 1-800 Samsung 2 bad two months OOW.
Te error 4 repairmen "don't do samsung" 3 others won't help after $200 main board replaced & thermistor. Chat with Samsung who tells me to call the "too bad" # then refuses to give alternate contacts of any decision makers. Flat out no. I so I'm here.
The washer has a 10yr drive warranty you think maybe 5 yrs of 2 ppl washing clothes not even 4yrs. They give me the run around. I The good thing plenty of online help due this cramped out mode is everywhere.
Imagine you mechanic I don't fix ford's. 9/20/2016 will updare
Product or Service Mentioned: Samsung Electronics Wf395btpasu Washing Machine.
Reason of review: Warranty issue.