Our company, located in Nashville, TN purchased several thousand Samsung ML-4551ND Laser Jet Printers. These printers are constantly jamming, parts falling off, generally poor quality, and they are piling up our service area waiting for Samsung technicians to perform maintenance.
They have made these to where the average user cannot remove the paper jam by themselves. These printers may be great for the infrequent home use, but are not made for high volume printing. In all my years, I have NEVER experienced such equipment failures.
What's worse, they have now discontinued manufacturing this model. Get your act together Samsung.
Product or Service Mentioned: Samsung Electronics Printer.