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I have had samsung toploader bought a year ago have contacted samsung by phone and email had memory board replaced now out of warranty say I need memory chip but they are on indefinite backorder.They tell you someone will contact you but they don't and they understand your frustration and just turn you over to numerous departments that can't help you.

I bought a new washer that has never worked properly and can't get parts.

8E code which isn't even listed in problem shoot.Do yourself a favor don't buy their products it is the worse I have ever seen.

Review about: Samsung Electronics Washing Machine.

Monetary Loss: $971.

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Anonymous
Raleigh, North Carolina, United States #802122

having same problem on a 2 year old samsung... Geek Squad has been out 4 times now and problem persists.. never ever buying samsung or shopping at Best Buy again!

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