I have now been without my fridge for 15 days. I bought the unit the 7th of August 2009 and it lasted until August 30th. I have called no less than a dozen times and get different reponses everytime. I am now told that replacing the food is a curtesy and they will see if they can do that. Please Please Please do not consider buying anything Samsung produces. The units are very nice (if they work) but if something ever happens you are pretty much on your own.
Also, there is NO service tech for the state of Utah and they still refuse to replace.
I had to buy lunches at work...expensive
Lost all the food when it went out....expensive
Bought ice for the coolers for over 2 weeks....expensive!